Job Summary: Telephone, in-person, and WhatsApp customer service; appointment scheduling; patient reception; provision of information; and support to the team. Key Highlights: 1. Telephone, in-person, and WhatsApp customer service 2. Appointment scheduling and confirmation 3. Patient reception and welcoming * **Position: Receptionist – Junior Space** * **Requirements:** * Completed high school education; * Proactivity, agility, and commitment; * Prior experience in this role is preferred; * Experience in healthcare or public-facing roles will also be viewed favorably. * **Main Responsibilities:** * Telephone, in-person, and WhatsApp customer service; * Appointment scheduling and confirmation; * Reception and welcoming of patients and their families; * Provision of information regarding clinic services; * Direct support to unit professionals; * Issuance of health insurance referral forms and authorizations; * Requesting approvals from health insurance providers, liaising with the administrative department; * Patient registration in the system; * Support in other reception-related routine tasks. Employment Type: Full-time, Permanent CLT Compensation: R$1\.707,75 \- R$1\.978,00 per month Benefits: * Medical assistance * Meal allowance * Transportation allowance Work Location: On-site