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Job Summary: We are seeking a team-oriented professional with a strong customer focus to handle telephone, chat, and email support, log customer requests, and assist the department. Key Highlights: 1. Focus on customer delight and relationship building 2. Omnichannel support: phone, chat, and email 3. Assistance in various departmental activities **What We Expect From You:** * Team spirit * Typing proficiency * Focus on customer delight/relationship building * Completed high school education or currently pursuing a higher education degree in Administration, Management Processes, Quality, Commercial Management, or related fields. **Responsibilities and Duties** * Respond to and resolve customer inquiries via telephone, chat, and e\-mail; * Log requests in the system; * Assist with other departmental activities. **BENEFITS** * Competitive salary; * Health insurance (available after 90 days); * Dental insurance (available after 90 days); * Meal allowance; * Transportation allowance; * Group life insurance. **ADDITIONAL INFORMATION** * On-site work in Joinville \- SC * Medical report required; for INSS-rehabilitated candidates, the INSS-issued Professional Rehabilitation Certificate is mandatory.
