ERP Systems Analyst

Description

Job Summary: Support, administer, and evolve ERP systems, ensuring application availability, user support, and continuous process improvement. Key Highlights: 1. Administer and maintain corporate ERP systems 2. Participate in projects for system implementation, upgrades, and evolution 3. Support improvements/customizations and act as an interface between departments – ERP Systems Analyst Support, administer, and evolve ERP systems, ensuring application availability, user support, configuration, integrations, and continuous improvement of business processes. Responsible for supporting improvements/customizations, projects, performing functional analysis, and acting as an interface among business areas, vendors, and IT. Main Responsibilities Administer and maintain corporate ERP systems. Respond to and support users in resolving incidents and functional queries. Perform configurations, testing, and user acceptance testing (UAT). Monitor and support integrations between the ERP and other corporate systems. Gather requirements and propose improvements to business processes. Participate in projects for system implementation, upgrades, and evolution. Prepare functional and technical documentation. Manage service tickets, backlogs, and vendor coordination. **Work Model:** Hybrid, with 2 days per week on-site. **Location:** São Paulo – South Zone, near Morumbi Shopping Center **Requirements:** Requirements Bachelor’s degree in Information Technology, Information Systems, Computer Science, Computer Engineering, or related fields. Experience supporting ERP systems. Knowledge of business processes (Finance, Tax, Procurement, Production, Inventory, or Logistics). Experience with integrations via APIs, Web Services, XML, and JSON. Proficiency in Microsoft SQL Server and SQL for data queries and analysis. Experience with testing, UAT, and change management. Preferred Qualifications Experience with EPS Metrics (Hybrid Software). Knowledge of MES/MIS systems for manufacturing. Familiarity with C#/.NET, PowerShell, or Python for automation. Experience in industrial environments and ERP integration with shop-floor systems. Intermediate English proficiency. Competencies Analytical and proactive mindset. Strong communication and interpersonal skills. Organizational and priority management skills. Problem-solving ability. Customer orientation (internal customers) and commitment to continuous improvement.