Administrative Assistant

Description

Job Summary: Vila Galé Fortaleza Hotel is seeking an Administrative Assistant to provide support in the maintenance department, serving internal and external customers and handling documentation. Key Highlights: 1. Essential administrative support for the maintenance department. 2. Integration into a dynamic company that values its employees. 3. Opportunities for development and internal mobility. Vila Galé Fortaleza Hotel aims to integrate an Administrative Assistant into its team. Vila Galé is the second-largest Portuguese hotel group and the largest resort chain in Brazil, experiencing strong expansion with 51 hotels: 34 in Portugal, 12 in Brazil, 1 in CUBA, and 1 in Spain. We believe in the growth and development of our employees and teams through innovation, loyalty, ambition, accessibility, freedom, and efficiency. We guarantee service quality by valuing our employees—with smiles and dedication—ALWAYS BEING CLOSE TO YOU! **MISSION:** To serve as administrative support in the maintenance department; to attend to internal and external customers in person or via telephone, clarifying inquiries or referring them to the responsible party; and to handle documentation according to established instructions and procedures aligned with Vila Galé standards. **MAIN RESPONSIBILITIES:** * Telephone and in-person customer service. * File organization. * Receipt and dispatch of documents. * Spreadsheet creation. * Verification of incoming and outgoing correspondence. * Support to the Maintenance Manager and Supervisors in assigned tasks. **YOUR PROFILE:** * High school diploma or technical training in administration. * Intermediate Microsoft Office package proficiency. **WE OFFER:** Beyond integration into a dynamic company committed to social and environmental causes and valuing its employees, you can expect: Competitive salary and allowances commensurate with the role. Comprehensive health insurance plan. Health insurance extended to dependents at promotional rates. Annual performance-based bonus. Internal training academy (e-learning, in-person, and intensive programs). Internal mobility programs (national and international). Internal initiatives and programs. Access to partner discount catalog. Discounts on products and services, extendable to family members. Free stays. Internal motivational, training, and festive celebration events. Christmas and birthday offers. Baby Kit for new parents. Use of laundry facilities for uniform care. Integration into a positive, diverse, and inclusive environment. Social and environmental responsibility policies. All our positions are open to people with disabilities, without any form of discrimination. We value diversity and inclusion within our team!