IT Assistant

Description

Job Summary: We are seeking an IT Assistant to provide on-site and remote technical support, maintain equipment and systems, and ensure the proper functioning of technological resources and business operational continuity. Key Highlights: 1. Provide on-site and remote technical support (hardware, software, and network). 2. Assist with preventive and corrective maintenance of IT equipment. 3. Contribute to ensuring business operational continuity. **Description:** We are looking for an **IT Assistant** to join our team. The professional will be responsible for providing technical support to users, assisting with maintenance of company equipment and systems, ensuring proper functioning of technological resources, and contributing to business operational continuity. **Responsibilities:** * Provide on-site and remote technical support to users (hardware, software, and network). * Install, configure, and update computers, printers, and other IT equipment. * Assist with preventive and corrective maintenance of IT equipment. * Support administration of networks, user access, and permissions. * Monitor system operations and identify potential failures. * Perform formatting, backup, and data organization as needed. * Log and track technical support tickets, ensuring resolution within established timeframes. * Assist with inventory control of IT equipment and assets. * Adhere to information security policies and IT best practices. **Requirements:** * Completed high school education (technical or undergraduate studies in Information Technology, Information Systems, Networking, or related fields are preferred but not mandatory). * Basic knowledge of computer and operating system maintenance (Windows and/or Linux). * Fundamental understanding of computer networking and user support. * Proficiency with Microsoft Office suite and peripheral configuration. * Strong organizational, analytical, and problem-solving skills. * Excellent communication skills and ability to work effectively in a team. **Preferred Qualifications:** * Prior experience in technical support or help desk roles. * Familiarity with healthcare or corporate information systems. * Basic knowledge of information security and corporate backup procedures. Compensation: starting from R$0.01 per hour Benefits: * Transportation allowance Work Location: On-site