**Description:** 1. Provide technical support to users either in person or remotely, solving issues related to hardware, software, and technology equipment. 2. Configure and install software and operating systems on users' computers. 3. Perform preventive maintenance on the company's IT equipment. 4. Diagnose network and internet problems, assisting in their resolution. 5. Document and record technical support tickets handled. 6. Support Microsoft 365/Cloud. 7. Participate in projects for improvement and implementation of new technologies within the company **Note regarding compensation:** Compensation to be negotiated.