Commercial Caxias do Sul – RS Full-time – On-site **Description and Responsibilities** -------------------------- Are you agile and passionate about transforming processes into results? Can you communicate effectively with clients and diverse teams? **We have a job opportunity in Caxias do Sul!** **#joinMonaco** **Key Responsibilities:** * Conduct alignment meetings with clients and internal teams, leading the implementation process clearly and efficiently. * Attach contracts to the CRM, formalize the billing workflow with the Finance Department, and keep opportunity and negotiation records up to date. * Draft, send, and track contract drafts, ensuring timely and accurate finalization. * Create and maintain implementation flowcharts and timelines, ensuring adherence to defined stages and deadlines. * Conduct regular follow-ups (FUPs) with clients, requesting necessary data and documentation for implementation. * Structure and deliver implementation performance indicators, monitor contractual status, and facilitate the first results delivery meeting. * Support clients during their first three months post-implementation, ensuring process adherence and customer satisfaction. * Deliver commercial presentations and results handover sessions, providing support to the team whenever required. * Maintain an updated mapping of contracts, products, and services per client, ensuring visibility and control. * Identify cross-selling opportunities and prepare commercial proposals in accordance with the approved pricing table. * Implement the LumMôn and Bee2Go platforms, ensuring correct configuration and client adoption. * Conduct client satisfaction surveys, analyze results, and compile metrics for continuous improvement. **What We Offer:** Meal/food allowance – Use your balance at restaurants, supermarkets, deli apps, and more! * Mobility allowance – Use your balance for public transportation credits, mobility apps, fuel, etc. * Health insurance – Monaco subsidizes 80% of the Unifácil/Unimed plan after the probationary period. * TotalPass – Access our physical wellness platform. Subscribe to your plan and work out wherever you like! * Vittude – Online psychological counseling with up to 40% discount per session. * Quick Massage – Relaxing massage every 15 days at the office. * Baby on the way? Monaco gifts you a car seat to ensure safe travel! Birthday gift! We love celebrations. Internal marketing and integration initiatives throughout the year. **Requirements** -------------- **Requirements:** * Experience using and managing a CRM; * Minimum 1 year of experience in commercial roles; * Courteous, client-focused service attitude; * Intermediate proficiency in Microsoft Office Suite; * Strong writing and formal communication skills; * Experience with management and control systems; * Prior experience in process implementation and corporate client support is preferred. **Education:** * Completed or ongoing undergraduate degree in Commercial Management, Business Administration, Project Management, or related fields. **:** **Expected Behavioral Profile:** * Strong communication skills and professional demeanor; * Ability to work effectively in teams; * Emotional intelligence; * Adaptability to change; * Proactivity and analytical thinking. **Interested in this position?** --------------------------- Apply now and take the next step in your career! ### **Job Details** Code 118890 Department Commercial Location Caxias do Sul – RS Work Model Full-time – On-site Application Deadline 02/01/2026 **Benefits** -------------- Mobility Allowance Flexibility to use the balance for public transportation, mobility apps, or fuel! Meal/Food Allowance Flexibility to use the balance at supermarkets, deli apps, or restaurants! Quick Massage Relaxing massage every 15 days. Exclusive Partnerships TotalPass Train wherever you want! Vittude Online psychological consultations with up to 40% discount per session! Health Insurance 80% subsidy for employees! Birthday Gift We love celebrations and want to make your day even more special! Gift for Moms and Dads Baby on the way? Monaco gifts you a car seat to ensure safe travel!