Description
We are looking for a Sales Leads Operator to work in our vehicle commercial department. The professional will be responsible for managing and attending to leads (potential customers) generated through digital platforms, phone calls, social media, and other sources, with the goal of converting them into visits and sales.
**Responsibilities:**
Receive and qualify leads from customers interested in vehicles (new or used);
Make the first contact with the customer via phone, WhatsApp, e-mail, or CRM;
Identify the customer's needs and direct them to the most suitable sales consultant;
Monitor the lead conversion process until the sale is closed;
Update information in the CRM system and maintain complete records of interactions;
Support promotional campaigns, marketing activities, and follow-up with customers under negotiation;
Work toward scheduling visit and conversion targets.
**Requirements:**
Completed high school education
Experience in commercial customer service, sales, or call centers;
Familiarity with CRM, WhatsApp Business, and digital tools;
Strong verbal and written communication skills, proactivity, and results orientation;
Knowledge of the automotive market is desirable.
**Additional Information:**
Competitive remuneration;
Additional benefits, including transportation allowance, meals at the company, life insurance, health plan, dental plan, Gympass, and private pension;
Salary: R$1\.518,00 \- R$3\.494,40 per month
Benefits:
* Private pension
* Life insurance
* Transportation allowance
Work location: On-site