Hospitality Agent

Description

Job Summary: Provide guest service and guidance, vehicle control, garage organization, and operational support, ensuring safety and quality standards. Key Highlights: 1. Friendly guest service and guidance 2. Garage control and organization with a focus on security 3. Operational support and maintenance of service standards **Job Summary** Provide friendly service and guidance to guests regarding garage access and usage; Control vehicle entry and exit according to internal procedures; Inspect vehicles upon guest arrival, documenting overall condition, visible damages, and noticeable items; Accurately complete vehicle entry and exit checklists to ensure information traceability; Organize parking spaces to guarantee traffic flow, safety, and optimal space utilization; Assist guests with loading and unloading as needed; Ensure vehicle security and immediately report any irregularities or incidents to supervisors; Maintain the garage clean, organized, properly signposted, and compliant with unit standards; Support the front desk and other operational areas with guest-flow-related requests; Comply with internal regulations, safety procedures, and Victory Hotéis service standards. **Prerequisites:** Completed high school education; Driver's license Category B; Attention to detail and responsibility for records and controls; Availability for rotating shifts (6 days on, 1 day off). Public-facing experience (preferred); **Employment Type:** CLT **Work Schedule:** 6x1 Job Type: Full-time Compensation: Starting from R$1.621,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance Education: * High school diploma (Mandatory) Experience: * Customer service (Mandatory) License/Certification: * Driver's license AB (Mandatory)