**MAIN RESPONSIBILITIES** * **Customer Service:** Provide excellent service by identifying customers' needs and preferences, and resolving complaints professionally. Monitor team goals daily. * **Inventory and Store Management:** Ensure the store is always clean, organized, and fully stocked on shelves, and receive and inspect new shipments of goods. * **Team Supervision:** Assist in training new employees, support employee evaluations, and maintain a collaborative work environment. * **Daily Operations:** Participate in managing day-to-day operations, including store opening and closing procedures, cash reconciliation, receiving goods and mail, issuing invoices, handling damaged items, expired products, and returns. * **Goal Achievement:** Actively contribute to the store achieving its sales targets, consistently striving to exceed them. * **Visual Merchandising:** Ensure store layout and product presentation comply with the brand's visual standards. * **Participation in Training Programs:** . Mandatory participation in all training programs offered by the company when requested **EDUCATION:** Completed high school. **REQUIRED EXPERIENCE/KNOWLEDGE** * Prior experience in customer service, preferably in the cosmetics industry * Experience in people management (knowledge of cosmetics and perfumery products) is a plus * Experience in strategic sales management. **Required Skills and Attitudes for the Role:** * Excellent communication and organizational skills. * Ability to work collaboratively in a team and demonstrate a proactive attitude. Minimum Education Level: Elementary School (1st level) * Meal Voucher * Transportation Allowance * Dental Plan
João Silva
Indeed · HR
João Silva
Indeed · HR
