Customer Support Assistant

Description

Job Summary: Professional responsible for customer service and technical support, identifying and resolving technical issues or escalating service requests. Key Highlights: 1. Specialized customer service and technical support 2. Technical issue resolution 3. Service ticket generation Responsibilities: - Providing customer service and technical support; - Identifying, resolving, or escalating technical issues; - Generating service tickets. Requirements: - Experience in customer technical support; - Knowledge of IT, network infrastructure, and servers Benefits: Mobility allowance Day off Total Pass Pharmacy discounts Life insurance 40-hour workweek Location: Colônia do Marçal, São João del Rei - MG Send your resume to vagas@recartinformatica.com.br For more information: (32) 99865-0072 Job type: Full-time, CLT permanent position Compensation: Starting from R$1.783,60 per month Benefits: * Medical assistance * Fuel allowance * Partnership agreements and commercial discounts * Life insurance Work location: On-site