




**Job Mission:** Actively contribute to product development, ensuring the best feasible specifications and functionalities, employee training, as well as the accuracy of technical information both internally and externally. **Responsibilities and Activities Breakdown:** l Participate in product development regarding technical specifications and functionalities. l Collaborate with Product Developers to prepare specification sheets, functionality descriptions, special features, manuals, and interact with designers and marketing teams to develop promotional materials. l Prepare approval checklists for each imported product. l Participate in product approval processes, including taking necessary actions related to internal corrections or coordination with manufacturers/suppliers. l Verify and validate technical specifications and artwork information before sending them to suppliers and before publishing on any media. l Review and ensure that all website content displays correct specification information. l Support product training initiatives and provide assistance to internal teams, resellers, and consumers. l Occasionally provide technical support to customers and consumers. **Performance Indicators:** l Information consistency across all channels l Contribution to the technical development of products l Product Approval Effectiveness Index l Customer service evaluation **Expected Behavioral Profile:** l Adaptability to dynamic environments and ability to manage multiple tasks simultaneously. l Resilience and ability to handle pressure and challenging deadlines. l Responsible. l Organized, observant, and detail-oriented. l Sense of priority and agility. l Willingness to learn and curiosity to seek solutions. l Excellent interpersonal communication skills. l Ability to anticipate challenges and mitigate potential future problems. l Investigative, research-oriented profile. l Proactivity. l Openness to collaboratively share and acquire knowledge.


