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Customer Service Agent - Fama

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Professional responsible for attending to and supporting customers, assisting in the preparation of commercial proposals and debt regularization, contributing to goal achievement. Key Highlights: 1. Customer service and support 2. Preparation of commercial proposals 3. Assistance in debt regularization **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break **Level:** Professional **Employment Type:** Temporary * Provide customer service; * Provide telephone support to customers; * Meet customer needs; * Contribute to results and achievement of established goals; * Assist in preparing commercial proposals for products and services to customers; * Support maintaining up-to-date customer records; * Direct and expedite customer service; * Assist customers with access support and use of electronic means; * Assist customers in debt regularization; * Formalize approved renegotiation proposals. **Requirements:** * Currently enrolled in or graduated from a bachelor's degree program in Business Administration, Economics, Accounting, or related fields; * CPA 10; * Computer skills (Microsoft Office: Word, PowerPoint, Excel, Outlook); * Knowledge of financial products and services; * Knowledge of financial institutions; * Sales techniques knowledge; * Strong verbal and written communication skills. Desirable: * CPA 20\. **Benefits:** Medical assistance, Dental assistance, Childcare allowance, Education allowance, Pharmacy allowance, Gympass, Profit-sharing, Private pension, Life insurance, Meal voucher, Food voucher, Transportation voucher

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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