Job Summary: We are seeking a receptionist for a non-surgical hair treatment clinic, responsible for welcoming clients, organizing daily operations, and providing administrative support. Key Highlights: 1. Elegant environment focused on aesthetics and wellness 2. First point of contact with customers, ensuring a welcoming experience 3. Opportunity to build a career in the customer service field Do you enjoy delighting people, organizing daily operations, and working in an elegant environment centered on aesthetics and wellness? This opportunity could be your next career step. At Dr. Hair — a reference in non-surgical hair treatments — you will serve as the first point of contact for customers at the unit, ensuring a welcoming, organized, and professional experience from start to finish. * Greet customers, provide support, and guide them within the unit. * Answer phone calls and WhatsApp messages, and respond to inquiries courteously. * Manage the unit’s appointment and procedure schedule. * Perform registrations, updates, and maintain medical records/systems. * Support the commercial team in scheduling evaluations and follow-ups. * Maintain organization of the reception area and treatment rooms. * Provide administrative support to the Prime unit coordinator. Requirements: **Mandatory Requirements:** * Prior experience as a receptionist, unit assistant, or in a similar role. * In-person and telephone/WhatsApp customer service experience. * Strong verbal and written communication skills, professional demeanor, and empathy. * Organizational skills, attention to detail, and proficiency in administrative routines. * Basic computer literacy and familiarity with online systems/scheduling tools. * Availability to work under CLT employment terms during extended business hours. **Preferred Qualifications:** * Experience in aesthetic, health, beauty, or wellness clinics. * Experience in consultative sales or supporting a commercial team. * Ability to interact effectively with high-expectation clientele (Prime standard). * Interest in pursuing a career in customer service or unit management. Benefits At Dr. Hair, you’ll find a well-structured environment, a strong brand, and customers who value premium service standards. Here, you’ll enjoy: * CLT employment contract, competitive salary, and attractive benefits. * Ongoing training in customer service and products/services. * A modern, collaborative environment focused on quality of life.
João Silva
Indeed · HR
João Silva
Indeed · HR
