Job Summary: Administrative assistant for customer service responsible for handling customer interactions, registration, data verification, exam authorization, and departmental organization. Key Highlights: 1. Multichannel customer service: in-person, telephone, and WhatsApp 2. Essential support for the department's administrative routines 3. Opportunity to develop customer service and organizational skills **ADMINISTRATIVE ASSISTANT FOR CUSTOMER SERVICE** **Location:** Betim **Job Type:** On-site \| CLT **Salary:** R$ 1\.237,00 \| **Working Hours:** Monday to Saturday: 06:00 to 12:00 **Responsibilities:** * In-person, telephone, and WhatsApp customer service * Customer registration in the system * Verification of data and documents * Exam authorization with health insurance providers * Reception and customer flow organization * Patient guidance regarding exam preparation * Support for the department's administrative routines **Requirements:** * Completed high school education * Experience in public-facing roles (preferably in healthcare) * Basic computer literacy * Strong verbal and written communication skills * Organizational ability, agility, and attention to detail * Ability to interact effectively with the public **Preferred Qualifications:** * Experience in clinic or laboratory reception * Familiarity with medical insurance systems * Knowledge of exam authorization procedures **Benefits:** * Health insurance * Dental insurance * Life insurance * Meal allowance: R$350.00 * Transportation allowance or fuel subsidy * Gympass * SESC membership. Job Type: Full-time CLT Compensation: R$1\.237,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Commercial partnerships and discounts * Life insurance * Food allowance * Meal allowance * Transportation allowance Selection Questions: * Do you have experience interacting with the public? * Do you have experience with computer systems and IT? * What is your neighborhood and city? Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
