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Job Summary: Manage IT infrastructure, coordinating service providers, budgets, projects, and implementing improvements. Key Highlights: 1. Dynamic and innovative environment 2. Challenging projects 3. Opportunity for growth and development **Job Description:** **\[Portuguese Version]** **Mission:** To oversee the technical management of service providers, IT outsourcing companies, and internal staff at Helibras and Airbus LATAM in the areas of network infrastructure, servers, contracts and payments, computers, telecommunications, and technical support (help desk), and to ensure the execution of approved projects in accordance with the defined budget, timeline, and quality standards. **Responsibilities:** * Manage the IT infrastructure budget, ensuring that operations and projects remain within budget and on schedule, as well as being able to forecast equipment expenses for the coming years. * Ensure that network monitoring and performance services (servers, MPLS, Internet, firewall, etc.) are performed in accordance with standards by the service providers responsible for the activity and have a thorough understanding of the technology used. * Ensure that all help desk activities and the administration of landline and mobile telephony, support for mobile devices and smartphones, audio and videoconferencing systems, and data and voice networks are performed in accordance with standards by the responsible service providers. * Manage software licenses and warranties for all infrastructure assets. * Manage SLAs (service level agreements) with subcontractors for activities where such agreements exist. * Coordinate contract and payment activities with suppliers. * Identify and report to your manager opportunities for improvement or innovation in your sector; engage in technological research and the development of technological innovations related to your area of expertise. **Requirements:** * Bachelor’s degree in Technology Management or a related field. Project Management training is preferred. * Solid experience in IT Networks and Infrastructure. * Proficiency in the technologies (hardware and software), specific network services, and the physical and logical network infrastructure used by the company. * Broad understanding of telecommunications and proficiency in user support and computer administration. * Leadership skills for managing internal teams and third parties. * ITIL and COBIT certifications are desirable. * Fluency in Portuguese (spoken, reading, and writing). * Advanced English (will be assessed during the interview). * Spanish is a plus. **Benefits:** * Medical and dental assistance * Food vouchers * Lunch in the in\-house restaurant * Chartered transportation * Wellhub * Differentiated life insurance * PPR * Airbus share purchase program * Partnerships with pharmacies, schools, universities, gyms, among others **Work location:** Itajubá / MG (On\-site) **Hours:** Monday to Friday from 7 a.m. to 5:07 p.m. **What you'll find here:** * A company with the Top Employers seal (recognizing excellence in people management policies and practices). * Dynamic, collaborative and innovative work environment. * Challenging projects that broaden your horizons and knowledge. * Opportunity for growth and development, being the protagonist of your career. * Possibility of mobility within the Airbus Group. **\-** **\[English Version]** **Mission:** To oversee the technical management of service providers, IT outsourcing companies, and internal staff at Helibras and Airbus LATAM in the areas of network infrastructure, servers, contracts and payments, computers, telecommunications, and technical support (help desk), and to ensure the execution of approved projects in accordance with the defined budget, timeline, and quality standards. **Responsibilities:** * Manage the IT infrastructure budget, ensuring that operations and projects remain within budget and on schedule, as well as being able to forecast equipment expenses for the coming years. * Ensure that network monitoring and performance services (servers, MPLS, Internet, firewall, etc.) are performed in accordance with standards by the service providers responsible for the activity and have a thorough understanding of the technology used. * Ensure that all help desk activities and the administration of landline and mobile telephony, support for mobile devices and smartphones, audio and videoconferencing systems, and data and voice networks are performed in accordance with standards by the responsible service providers. * Manage software licenses and warranties for all infrastructure assets. * Manage SLAs (service level agreements) with subcontractors for activities where such agreements exist. * Coordinate contract and payment activities with suppliers. * Identify and report to your manager opportunities for improvement or innovation in your sector; engage in technological research and the development of technological innovations related to your area of expertise. **Requirements:** * Bachelor’s degree in Technology Management or a related field. Project Management training is preferred. * Solid experience in IT Networks and Infrastructure. * Proficiency in the technologies (hardware and software), specific network services, and the physical and logical network infrastructure used by the company. * Broad understanding of telecommunications and proficiency in user support and computer administration. * Leadership skills for managing internal teams and third parties. * ITIL and COBIT certifications are desirable. * Fluency in Portuguese (spoken, reading, and writing). * Advanced English (will be assessed during the interview). * Spanish is a plus. **Benefits:** * Medical and dental assistance * Food vouchers * Lunch in the in\-house restaurant * Chartered transportation * Differentiated life insurance * PPR * Airbus share purchase program * Partnerships with pharmacies, schools, universities, gyms, among others **Work location:** Itajubá, Minas Gerais (On\-site) **Hours:** Monday to Friday from 7 a.m. to 5:07 p.m. **What you'll find here:** * A company with the Top Employers seal (recognizing excellence in people management policies and practices). * Dynamic, collaborative and innovative work environment. * Challenging projects that broaden your horizons and knowledge. * Opportunity for growth and development, being the protagonist of your career. * Possibility of mobility within the Airbus Group. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. **Company:** Helicopteros do Brasil S/A \- Helibras **Contract Type:** Permanent **Experience Level:** Professional **Job Family:** Digital \ By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
