An industrial equipment manufacturing and trading company is seeking an Administrative Technical Analyst in Pinhais (Estância Pinhais). Mega Graphic is a company specializing in high-quality graphic solutions and printing. We offer a wide range of services to meet our clients’ visual communication needs. **Responsibilities:** Fully manage the technical department’s schedule, including appointment scheduling, priority organization, and operational adjustments. Provide direct administrative support to internal and external/partner technicians. Prepare preliminary cost estimates for installation services to support the sales team and operational cost planning. Manage travel and accommodation arrangements, including booking flights and hotels and controlling related expenses. Prepare and monitor various reports, such as commissions, bonuses, corporate card usage, and monthly departmental expenses. Handle customer inquiries through multiple channels (e-mail, WhatsApp, chat) and track their requests. Manage corporate cards and process reimbursements for technicians and partners. Monitor cost indicators, analyze financial returns on operations, and support the identification of improvement opportunities. Previous experience as a Process Analyst, Administrative Assistant, Technical Support Analyst, or Administrative Coordinator may indicate alignment with some of the responsibilities of this position. **Desired Qualifications:** **Education:** Completed undergraduate degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Full-time, on-site. * Work Schedule: Full-time * Working Hours: To be determined.