Field Representative - Varginha

Description

Job Summary: The Field Representative serves as BusUp's primary point of contact at the client site, providing support, guidance, and identifying improvements in charter transportation operations. Key Highlights: 1. Support and guidance to HR/Facilities regarding charter transportation requests. 2. Identify critical points and improvement opportunities to support decision-making. 3. Manage yard operations and record incidents. We are BusUp Brasil! BusUp is a global technology company specializing in intelligent management of corporate charter transportation, delivering mobility solutions for companies requiring efficient, flexible, and cost-effective employee transportation. BusUp has been operating in Brazil since 2018\. We have distinguished ourselves through rapid growth in the Brazilian market and are actively seeking new talent! The Field Representative acts as BusUp's eyes at the client site. Due to proximity to the Point of Contact (POC), the Field Representative often receives information more quickly than the Account Executive and therefore seeks their support for follow-up actions. Because the Field Representative absorbs requests more rapidly—thanks to on-site presence—the joint action plan and decision-making process with the Account Executive become significantly more agile. Additionally, the Field Representative plays a vital role in supporting and instructing end users and guiding drivers. They also identify route/stop improvements or corrections and provide daily support to clients for all charter transportation-related inquiries. **Main Responsibilities:** * Provide support and guidance to HR/Facilities regarding charter transportation requests and tasks they must perform in the system. * Support and/or participate in integration/onboarding of new client employees to introduce BUSUP. * Identify critical points and areas for improvement, and share findings with the Account Executive to facilitate decision-making. * Manage yard operations and record identified incidents, collaborating with the Account Executive on the action plan. * Monitor boarding control, verifying whether all drivers are performing required scans and correctly using the BUSUP app. * Map vehicles—identifying which ones display BUSUP branding and route information. * Reside in Varginha or Eloi Mendes. **Compensation and Benefits:** BRL 2,340 \+ Transportation Allowance, including: * Meal Allowance (BRL 38/day); * Gympass (fitness and wellness subsidy); * Health Insurance (50% covered by the company, 50% by the employee); * Conexa Saúde — Specialist support channel (nutrition, psychology); * Birthday DayOff Interested? Apply now and grow with us—become a BusUpper! Minimum Education: High School Diploma (Secondary Education)