Job Summary: The professional will carry out administrative/operational credit department processes, credit analysis, collection from delinquent customers, and customer service. Key Highlights: 1. Company with over 100 years of history and solid values. 2. Opportunity to join one of the best companies to work for. 3. Culture of Diversity & Inclusion, strengthening the sense of belonging. **None:** Have you ever considered joining a company with over 100 years of history? Come be part of this story! The world changes; Zema acts! In line with our core values—work ethic, transparency, simplicity, ethics, people development, and courageous energy—we seek professionals interested in joining one of the best companies to work for! **Learn more about our history:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Carry out administrative/operational credit department processes, including: customer credit analysis according to pre\-established procedures, updating customer records, and consulting credit protection agencies. Conduct collections from delinquent customers. Provide customer service to clarify inquiries. Issue payment slips and manage payment tracking. Maintain up\-to\-date customer records. **Requirements that enhance your candidacy:** Completed High School; Prior experience in credit and collections is a plus; Knowledge of financial management systems; Strong communication and interpersonal skills. Basic computer literacy; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platform; Wellhub (comprehensive health platform); Birthday Leave; Partnership discounts on various services and products. Diversity \& Inclusion We strive to seriously promote and build Diversity \& Inclusion within the company, implementing initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None