Warehouse Supervisor

Description

Job Summary: Responsible for supervising the Operations Tower, ensuring daily performance, process execution, and achievement of KPIs, acting as an integration point. Key Highlights: 1. Lead and develop teams in internal operations and with partners. 2. Supervise Billing and Weighbridge operations to ensure consistency. 3. Lead continuous process improvement and productivity initiatives. : General Mills is committed to being a force for good through a global inclusion strategy that brings diversity to our people and culture, enabling higher levels of engagement with our employees to grow alongside our customers and consumers. For us, creating an inclusive environment and fostering diversity drives company growth and supports our employees’ development. Job Description: **Job Mission** Responsible for supervising the Operations Tower, ensuring daily operational performance, process execution, and KPI achievement. Acts as an integration point across departments, ensuring operational visibility, rapid deviation management, and data-driven decision support. **Key Responsibilities** 1\. Team Leadership and Management * Lead and develop the direct team in internal operations and with partners. (Nova Minas / Único; others) * Supervise Billing and Weighbridge operations. * Ensure the team works with clarity on roles, goals, KPIs, and priorities. * Participate in daily meetings, operational reviews, and performance alignment sessions. * Promote a culture of accountability, continuous improvement, learning, and engagement. * Act as a facilitator for problem resolution. * Monitor process execution using internal logistics KPIs / KEYs at the Pouso Alegre plant. * Proactively respond to operational deviations, proposing and tracking corrective actions. * Collaborate with Production, Planning, Quality, Transportation, and other departments to ensure uninterrupted flow. 2\. Supervision of Billing and Weighbridge Operations * Supervise vehicle weighing activities upon entry and exit from the factory. * Ensure correct issuance of fiscal and transport documents (NF\-e, MDF\-e, CT\-e). * Monitor weighing and billing discrepancies, ensuring consistency among cargo, weight, and documentation. * Ensure proper document flow for cargo and driver release. * Interface with Logistics, Security, and Transportation to meet shipment deadlines. * Ensure organization and archiving of fiscal documents and weighing tickets. 3\. Governance, Procedures, and Continuous Improvement * Lead process improvement, automation, rework reduction, and productivity enhancement initiatives. * Map, review, document, and standardize internal logistics flows. * Develop and facilitate correct use of systems, BI tools (Power BI/Tableau), and operational tracking. 4\. KPI and SLA Monitoring * Supervise KPI tracking; * Ensure operations are based on accurate and up-to-date data. * Identify trends, deviations, bottlenecks, and propose action plans. * Prepare and present managerial reports to warehouse management. 5\. Integration and Communication * Serve as the focal point between the Operations Tower, operations, warehouses, distribution centers (DCs), carriers, and corporate departments. * Act as the Logistics area facilitator, mediating and integrating departments at the Pouso Alegre Plant. * Ensure critical information is shared timely with leadership (operational alerts, risks, deviations, and opportunities). * Support internal and external operations interface. **Requirements** * Bachelor’s degree in Administration, Logistics / IT, or related fields. * Solid prior experience in this role. * Intermediate Excel – Data manipulation, pivot tables, complex formulas (VLOOKUP, INDEX\+MATCH, SUMIFS), charts, and basic automation (VBA/Macros is a plus). * Data Analysis – Ability to consolidate and visualize planning and operational performance data. * SAP – Report extraction, inventory analysis, production scheduling, and order management. * Inventory and Supply Chain Management – Knowledge of logistics flow, distribution, and inventory balancing. * Production Planning and Scheduling – Understanding of production stages, capacity adjustment, and demand alignment across departments. * KPI Management – Tracking metrics such as OTIF, capacity utilization, service level, and operational performance. * Logistics and Transportation Knowledge – Load scheduling adjustments, dispatch time windows, and alignment with distribution areas. * Collaboration Tools (Teams, Outlook, SharePoint) – Efficient communication and information management across teams. * Corporate Policies and Procedures – Knowledge of compliance, safety, and operational practices within General Mills. Company Description: General Mills is a global leader in food, working to make the foods the world loves! Our global brands include Cheerios, Annie's, Yoplait, Nature Valley, Häagen\-Dazs, Betty Crocker, Pillsbury, Old El Paso, Wanchai Ferry, Yoki, Blue, and many others. Headquartered in Minneapolis, Minnesota, USA, the company entered Brazil in 1997, launching premium ice cream Häagen\-Dazs. In 2012, it acquired Grupo Yoki Alimentos, adopting a new business model and becoming owner of the long-established Brazilian brands Yoki, Kitano, and Mais Vita. Today we are a passionate team of 35,000 employees across more than 100 countries and all continents.