**Description and Responsibilities:** **Working Hours:** Monday to Friday, 8:00 AM to 5:00 PM with a one-hour break. **Level:** Operational **Employment Type:** Tenured \- CLT labor code * Market existing portfolio products and services, and perform other front-line service-related duties; * Provide service to cooperative members and other target audiences; * Support portfolio turnover within the timelines planned by the commercial strategy department; * Prospect new clients and new business opportunities that benefit the cooperative, customers, and the community; * Deliver personalized, high-quality customer service, supporting the management of individual, corporate, or agribusiness client portfolios according to assigned responsibilities; Formalizing proposals, requesting and sending documentation, collecting overdue payments, and performing other related routine tasks. * **Requirements:** * Completed or ongoing degree in Administration, Accounting, Economics, or related fields; * Experience in customer service; * Proficiency in Microsoft Office Suite. **Preferred Qualifications:** * Experience in managing individual, corporate, or agribusiness client portfolios; * CPA 10, CPA 20, CEA certifications, or knowledge of the financial market. **Benefits:** Annual bonus, Childcare Assistance, Education Assistance, Language Course Assistance, Flu Vaccination Campaign (free of charge), Birthday Gift Card, Christmas Gift Card, Annual Fee Waiver \| SicoobCard, School Kit \| Dependents, Maternity/Paternity Kit, Health Insurance Plan, National Health Insurance Plan \| Unimed, Dental Plan, National Dental Plan \| Uniodonto, Private Pension Plan, Profit Sharing Program, Semi-annual Profit Sharing Program, Life Insurance, Sicoob Corporate University, Meal/Voucher Allowance, Transportation Voucher