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Job Summary: An IT professional focused on hardware, software, operating systems, and network support and maintenance, responsible for user assistance and system monitoring. Key Highlights: 1. Comprehensive hardware and software support and maintenance. 2. User assistance and support, with a focus on clarifying questions. 3. Monitoring of systems, servers, and network links. **About the Opportunity:** \> **Working Hours:** From 08:00 to 17:00, Monday through Friday. \> **Work Location Address:** E\- Parque das Palmeiras, Chapecó – SC. **\> Employment Type:** CLT, fully on-site (when activated). **\> What We Are Looking For:** * Education: Completed technical degree or undergraduate degree in IT (completed or currently pursuing); * Computer Skills: Microsoft Office Suite (Word, Excel, PowerPoint); * Language: Portuguese and technical English; * Experience: 2 years. **\> Key Essential Job Responsibilities (Tasks):** * Hardware and equipment support and maintenance, including installation, configuration, relocation, and component replacement. * Installation, configuration, and support for operating systems and drivers. * Installation, updating, configuration, and support for applications and software. * File management, including backup, restoration, and data recovery. * Implementation of security measures, such as antivirus, firewall, updates, and digital certificates. * Printer support, including installation, configuration, and troubleshooting printing issues. * Network and structured cabling support, including installation, testing, and maintenance of network points. * Telephony support, including extension configuration, testing, and maintenance. * Monitoring of systems, servers, network links, and equipment, including opening and tracking technical service tickets. * User assistance and support, clarification of questions, and documentation of procedures. **Note:** Activities are summarized. The recruiter will provide further details regarding specific duties. **\> Specific Knowledge, Certificates, and Certifications Required:** Hardware maintenance and software configuration. **\> Essential Personal Attributes for This Role:** Maturity level, vision, leadership, interest, confidentiality of information, concentration, agility, strong communication skills, and professional demeanor. **\> What We Offer:** * Hourly wage: R$ 15.85; * Meal allowance: R$ 31.00 per working day; * Transportation allowance per working day (6% deduction); * Life insurance; * Availability bonus: R$ 100.00 per activation (LIMIT OF 10 ACTIVATIONS PER MONTH). Minimum Educational Requirement: Undergraduate Degree Willingness to travel
