Commercial Relationship Supervisor

Description

Job Summary: Supervise commercial teams, plan and boost B2C sales, and support sales processes. Key Highlights: 1. Lead and align the team through training and feedback 2. Monitor performance indicators and define improvement actions 3. Ensure dissemination and internalization of the organizational culture **Job Description** We are seeking a **Commercial Relationship Supervisor** to supervise activities performed by commercial teams, plan and supervise initiatives to boost B2C sales, and support teams in guiding and managing sales processes. If you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Your typical day:** * Embody the organizational identity of the Brisanet Group; * Ensure compliance with departmental standards, processes, routines, and policies; * Lead and align your team through monitoring, training, feedback, task delegation, conflict resolution, motivational initiatives, performance evaluations, hiring requests, reassignment or termination requests, disciplinary measures, and other people management activities; * Promote and foster internalization of the organizational culture among your team (Business, Mission, Vision, Values, and Strategy); * Monitor and analyze departmental performance indicators and define short- and medium-term actions to improve deliverables; * Seek innovations and improvements that enhance productivity and performance in departmental activities; * Support audit processes when required; * Prepare and present results reports, forms, spreadsheets, or documents to leadership as requested; * Participate in defining the department’s strategic and budgetary planning when requested; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, as needed by the department and directed by leadership; * Translate strategies defined by coordination into action plans—from immediate to short-term—for execution by teams; * Supervise activities performed by commercial teams; * Plan and supervise initiatives to boost B2C sales; * Support teams in guiding and managing sales processes; * Ensure team leaders possess all necessary information and infrastructure to execute daily activities; * Develop action plans to achieve targets for teams under supervision. **What we seek for this opportunity:** * Currently pursuing a Bachelor’s degree in Business Administration, Marketing, Commercial Management, or related fields; * Knowledge of Marketing Mix, metrics, SWOT-based feasibility analysis, as well as proficiency in Google AdWords and Google Analytics, indicator analysis, door-to-door commercial strategies, and customer service techniques. **Preferred qualifications:** * Completed Bachelor’s degree in Business Administration, Marketing, Commercial Management, or related fields; * Advanced computer skills—advanced MS Office suite and Google tools (Sheets, Docs). **Other Requirements:** * Driver’s license – Categories AB. **At Brisanet Group, you’ll find:** * A workplace culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A flat and hierarchical environment—meaning you are the protagonist of your career!; * Meal benefits (Headquarters via cafeteria; Branches via Alelo); * Co-payment Health Insurance; * Dental Insurance; * Life Insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare Assistance; * PCD Dependent Assistance; * Payroll-deductible loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount at higher education institutions.