FOR - Bilingual Receptionist

Description

Job Summary: We are seeking a Receptionist for a VIP lounge at the airport, responsible for greeting and assisting passengers, providing information, and ensuring the smooth operation of the space. Key Highlights: 1. Serving native and foreign passengers 2. Dynamic environment focused on customer service 3. Organization and attention to detail We are a company specializing in airport VIP lounge services. We are looking for a **Receptionist** for our unit located inside **Fortaleza Airport**, **Fortaleza/CE**. **Responsibilities and Duties** * Greet and provide support services to native and foreign passengers. * Provide access information. * Observe internal security regulations, verifying documents and client credibility. * Assess their needs during their stay in our space. * Organize information and plan daily tasks. * Be capable of coordinating one's own work and responding to requests from external and internal visitors. * Understand activities carried out by different departments and appropriately route requests from external and internal visitors. * Speak clearly and discreetly. * Be attentive and courteous. * Be proactive and collaborative. * Comply with instructions from immediate supervisors and report any anomalies occurring in the workplace. **Requirements and Qualifications** * Completed High School education. * Strong communication skills. * Experience in customer service. * Prior experience in hotel or airport reception is desirable. * Ability to work in a team. * Ability to adapt to a dynamic environment. * Organizational skills and attention to detail. * Advanced or at least intermediate English proficiency. * Intermediate Spanish (desirable). **Additional Information** * **Work Schedule:** 6 days on / 1 day off, with a 6-hour shift. * **Working Hours:** 5:00 AM to 11:00 AM **We Offer:** * Meal Voucher * Food Voucher * Transportation Voucher or Fuel Voucher * Dental Plan * Gym membership agreement \- Gympass * Birthday leave \- Day Off