Junior BKO Technician - Data Technician

Description

Job Summary: Work in the Backoffice team of an electric power client, focusing on billing and financial routines, with emphasis on problem resolution and clear communication. Key Highlights: 1. Opportunity to work in Minsait's Backoffice team 2. Knowledge of SAP IS-U (Billing and FICA) and financial routines 3. Behavior focused on proactivity, resilience, and teamwork Work in the Backoffice team of one of our electric power clients. Opportunity to collaborate with Minsait's BKO team. * Knowledge of SQL for executing queries to identify test data; * Advanced Office suite; * Knowledge of SAP IS\-U (Billing and FICA routines); * Knowledge of financial routines: Debt Updates (Late Payment Interest / Monetary Correction), Price Table, SAC Table, Simple Interest; * Knowledge of current regulation: REN1000\-2021; * Experience with ENEL's commercial procedures is a plus: Installment Plans, Change of Account Holder, Service Block, Re-billing, Disconnection, Reconnection, Protest, New Connections, Contract Termination, and Billing History; * Experience in administrative collections: Applied routines and market tools; * Behavioral traits: Proactivity, Resilience, Strategic thinking, Clear communication, Teamwork, and Problem solving; Work schedule: 5 days on, 2 days off; Working hours: 08:00 to 18:00 with a 2-hour lunch break. Meal allowance: BRL 24.00 per day; Hybrid work mode (currently no in-person days); Prior experience in this role is preferred. Minimum Education: High School (Secondary Education) * Life Insurance * Partnerships with language schools * Dental care * Medical care * University partnerships * Gympass * Meal allowance * Digital courses * Transportation allowance