Process Analyst I

Description

Are you someone who **makes things happen**? Do you want to join a team that believes in the **power of teamwork**, and operates in a **simple, collaborative**, and **purpose-driven honest** manner? Here, we **respect our customers and our business**, **value every achievement**, and **take care of our people** every day. These are the values that guide us and make the difference in how we work. If you identify with these values, this position is for you! **Responsibilities and duties** * Lead process mapping, analyzing scenarios and identifying improvement opportunities and gaps; * Plan, execute, and monitor implementation projects from conception through go\-live and stabilization phases; * Monitor the demand backlog, including prioritization and scope adjustments; * Ensure appropriate documentation throughout projects. **Requirements and qualifications** * Bachelor’s degree completed or in progress in Business Administration or related fields. * Experience in Process Management; * Knowledge of BPM is desirable; * Proficiency in Process Modeling tools (BPMN, Camunda, Miro). **Additional information** * Food allowance; * Transportation voucher (VT) and meal voucher (VR); * Health plan covering 50%; * Dental plan (voluntary enrollment); * Psychological support program; * Profit-sharing program (PLR); * Discounts on our products; * Wellhub (Gympass); * Educational incentive. It all began when Antônio José started working with his father as an electrical materials representative. Having to balance work and studies, Antônio José had to abandon his Civil Engineering degree and take over the business with his father. Shortly thereafter, his friend and brother-in-law, Cláudio Brasil, joined the company—freshly graduated in Electrical Engineering—and in 1977 they decided to form a partnership and launch a company specializing in the commercialization and installation of electrical materials. **Normatel Home Center** is an expert in making customers feel at home—synonymous with comfort. With stores located strategically across major urban growth corridors: Fortaleza, Maracanaú, and Juazeiro do Norte. Our consistent commitment to quality standards, product diversity, and a trained, customer-focused professional team drives our mission and fuels our growth. **Normatel Engineering** has built, over the years, a solid technical foundation and market insight. It is qualified across diverse construction, building, and installation sectors—including industries, hospitals, shopping malls, buildings, airports, ports, theaters, and restoration projects—for both private enterprises and public institutions at municipal, state, and federal levels. **Normatel Incorporações** was founded in 1989 under the name DN Empreendimentos Imobiliários and became fully integrated into the Normatel Group in 2011. Over the years, it has earned credibility and recognition by fully delivering on its projects and commitments. The CSC (**Shared Services Center**) encompasses management, finance, accounting, commercial, civil, tax, and labor litigation, human resources, information systems and IT, and equipment maintenance, security, and physical assets for all companies within the group. We make things happen!