Administrative Advisor

Description

Job Summary: We are seeking an organized and proactive Administrative Advisor to assist students and support the administrative management of a language school. Key Highlights: 1. Strategic role in enhancing the student experience 2. In-person, telephone, and WhatsApp support for students 3. Support for internal processes, events, and operational requests \-\-POSITION FOR RESIDENTS OF FORTALEZA\-\- **Position: Administrative Advisor** **Fortaleza – CE (On-site)** **Area: Education / Language School** We are looking for an organized, proactive, and highly communicative Administrative Advisor to assist students and support the school’s administrative management. This role is **strategic for the student experience**, serving as the primary point of contact between the school, students, and their guardians. **Responsibilities** * In-person, telephone, and WhatsApp support for students and their guardians * Administrative support for daily school operations * Organization and management of student documents, contracts, and data * Monitoring basic financial matters (bills, installments, minor delinquency) * Coordination with the pedagogical coordination team and sales staff * Ensuring an excellent day-to-day student experience * Support for internal processes, events, and operational requests **Requirements** * Completed high school education (ongoing higher education is a plus) * Strong verbal and written communication skills * Organizational ability, responsibility, and attention to detail * Proficiency with technology (WhatsApp, Google Drive, internal systems) * Friendly, empathetic, and solution-oriented attitude * Prior experience in customer service is a plus **Desired Profile** * Proactivity and ownership mindset * Enjoyment of working with people * Ability to independently solve problems * Commitment to processes and standards * Interest in professional growth Employment type: Full-time, Permanent CLT contract Compensation: R$1\.800,00 \- R$2\.000,00 per month Benefits: * Education allowance * Meal voucher * Food allowance * Transportation allowance Selection question(s): * What has been your greatest professional achievement so far? * What are your long-term career goals? Experience: * Customer reception (Preferred) * Administrative tasks (Preferred)