Description
Job Summary:
The Viana’s Pet Shop Group is seeking a Store Manager to lead and drive results, ensuring excellence in customer service, team management, and retail operations.
Key Highlights:
1. Lead and drive unit performance
2. Ensure excellence in customer service and team management
3. Manage daily store operations
The Viana’s Pet Shop Group, a market leader in the pet industry in Fortaleza and the metropolitan region, is hiring a **Store Manager** to lead and drive unit performance, ensuring excellence in customer service, team management, and retail operations.
Responsibilities
* Manage daily store operations, ensuring service quality and customer satisfaction.
* Lead, train, and motivate the sales team, operators, and support departments.
* Monitor performance indicators, revenue targets, and profitability.
* Conduct inventory control, cyclical stocktaking, and support merchandise logistics.
* Ensure proper execution of campaigns, promotions, and store visual standards.
* Perform cash register opening and closing, monitor cash withdrawals, and deposits.
* Maintain workplace organization, cleanliness, and upkeep.
* Comply with and enforce internal company procedures.
* Perform **other duties** inherent to store management.
Employment Type: Permanent CLT
Compensation: Starting at R$2.499,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site