**Description:** Bachelor's degree completed in Information Technology, Computer Science or related fields; Solid knowledge of system operations and maintenance; Advanced English proficiency required; Availability to work on-site in Camaçari/BA. Responsible for daily operation and maintenance of email and ERP systems; Provide user support for the system. Administer, install and configure the system according to manufacturer guidelines and industry best practices; Provide technical assistance and support for various service requests from users, installing, updating and configuring software, clarifying user questions and providing necessary requirements for the proper functioning of IT infrastructure; Support the China IT team by reporting system operation and maintenance issues in Brazil. 2510260202221444223