Description
Job Summary:
Customer Relationship Analyst responsible for implementing NPS, inspiring departments, and ensuring low delinquency.
Key Highlights:
1. Focus on customer satisfaction and reduction of delinquency
2. Opportunity for professional development
3. Culture of growth and appreciation of people
Position: Customer Relationship Analyst \- Caruaru/PE.
Responsibilities:
* Ensure NPS implementation across the company, inspiring departments to generate promoters through the methodology and ensure low customer delinquency with the financing bank.
Requirements:
* Incomplete undergraduate degree in Administration and/or related fields.
Preferred Qualifications:
* Undergraduate degree in Administration and/or related fields.
* Knowledge of Microsoft Office Suite and basic Power BI.
What We Offer:
* Meal allowance / food voucher;
* Transportation allowance;
* Day Off;
* PPR (Profit Sharing Program);
* Education incentive;
* External partnerships with companies;
* Flexible maternity leave;
* Childcare allowance;
* Internal events;
* PIPA Institute (Early Childhood Monitoring).
How to Apply
Send your PDF resume to recrutamentoeselecao@vianaemoura.com.br, with the job title in the email subject.
Join Viana e Moura Construções — a team that grows together with its people!
Compensation: R$1\.793,79 \- R$4\.000,00 per month
Work Location: On-site