Renner - Store Assistant

Description

Job Summary: The Store Assistant is responsible for delighting customers—from the sales process through to purchase completion—by providing effective solutions and delivering an outstanding experience. Key Highlights: 1. Complete focus on customer experience and delight 2. Personalized service and offering of financial services 3. Store organization and window displays aligned with merchandising standards We are looking for a **Store Assistant** to join our super team at Renner stores! The mission of the **Store Assistant** is to place the customer as top priority—both in the sales area and during purchase completion—with full commitment to exceed customer needs, deliver effective solutions that surprise them, and foster their delight. **Responsibilities and Duties** * Delight customers throughout the sales process by attending to and assisting them whenever necessary; * Support customers during purchase completion; * Handle cash receipts and perform cash register opening and closing procedures; * Offer financial services such as credit cards and installment plans; * Process product exchanges; * Perform daily restocking and department organization tasks; * Assist in applying price tags and product codes to inventory items; * Attend to customers in fitting rooms to ensure the best shopping experience; * Organize sales areas and window displays according to established merchandising standards; * Encourage customers upon exiting the store to share feedback on their service experience via the "Encantômetro"; * Serve the general public. **Requirements and Qualifications** * Completed high school education; * Enjoy interacting with the public; * Availability to work on weekends; * Passion for fashion; * Proficiency with digital tools. **Additional Information** **And what benefits do we offer?** **For your health and well-being:** * Comprehensive medical and hospital plan—including obstetrics—for all hierarchical levels, covering all procedures listed by the National Supplementary Health Agency (ANS – www.ans.gov.br); * Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching), free of charge for employees and dependents; * Dr. Be Gestante to support pregnant employees and dependents up to week 32; * Wellhub (Gympass) with Free plan option; * Programs and campaigns developed to promote self-care, health, and well-being for employees and their families (Saúde em Dia, Oncological Support Program, Psychosocial Support and Guidance for Victims of Domestic Violence). **To simplify your daily routine:** * Transportation allowance; * Meal allowance; * Multi-purchase credit card; * Employee discount of up to 20% on purchases at our Renner, Youcom, Ashua, and Camicado stores. **For flexibility and routine:** * Balance methodology applied with leadership and teams to strengthen communication, recognition, well-being, and work style/tools. **Learn about our SER (Renner S.A. Employees’ Association):** **Founded in 1986, SER promotes and drives initiatives focused on social, cultural, and wellness development.** **Member employees enjoy differentiated services, a discount club, and benefits with over 200 partner companies across education, health, food, leisure, and entertainment. Explore our main partnerships!** * Dental plan; * Life insurance; * Up to 35% discount at pharmacies; * Pet care partnership; * Movie tickets and much more. **People with disabilities are welcome in all our opportunities.** What delights you? Beyond being the country’s largest fashion retailer, we are an Ecosystem where we shape the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and refine talents. Here, we foster a strong sense of belonging, respect diversity, and operate in an environment where we care for each other. Our environmental and social awareness guides all actions—we uphold clear commitments to our employees, customers, and suppliers. Together, we bring delight to over 600 stores across five Brazilian states, plus Argentina and Uruguay. **If what delights you is learning, sharing, and teaching; if what delights you is respect, diversity, and inclusion—you belong here.** **Join our team of 24,000 employees united in delighting customers alongside the brands Renner, Camicado, Youcom, Ashua, Repassa, and Realize.** **So—will you create responsible fashion with us?** **\#WhatDelightsYouDelightsUs**