**We were born in 2017 with the purpose of being the best sanitation company for Brazil.** Today, we operate in various municipalities and Brazilian states, aiming to help the country achieve universal access to water and sewage services. Our business model consists of concessions and public-private partnerships (PPPs). We are one of the leading sanitation companies in the country, integrated into communities of all sizes and serving millions of people. Innovation, sustainability, value creation, and focus on customer satisfaction are part of our organizational culture. Come be part of this transformation with us! **Location: Águas Castilho \- Castilho SP.** **Responsibilities and duties** * Verify and update customer registrations on-site through the system; * Identify customer needs, clarify doubts, resolve issues, ensuring proper customer guidance and contributing to business continuity; * Be responsible for maintaining and returning reading equipment to the sector supervisor; * Perform tap seal (notification of water supply interruption) and curb stop cutoff (water supply interruption – placement of seal), at required locations, according to service orders (SO); * Reconnect after curb stop cutoff and perform new connections, meeting customer needs; * Conduct reading reviews (meter readings verification), ensuring accurate information and numbers; * Conduct self-consumption inspections; * Drive company vehicles when external service is required, observing safety and traffic regulations; * Comply with sustainability standards (safety, hygiene, quality, environmental preservation, health, and 5S methodology). **Requirements and qualifications** * High school diploma; * Desired: Basic Office package skills; * Good communication skills; * Knowledge in sanitation; * Valid and permanent Class B driver's license (CNH B); At Iguá Saneamento, we value diversity in all contexts and strive to promote an ethical and inclusive culture. As a company and team, we pursue equity and respect all forms of diversity (Gender, Disability \- PwD, LGBTQIAPN\+, Ethnic-racial, Beliefs, and Generations). Join us in this change—we believe in the power of individuality to drive transformation! **Additional Information** **Our Benefits** Here, we care for our people throughout every stage of their journey as employees. Discover what we offer: Health, well-being, and quality of life * Health insurance extended to dependents * Dental insurance extended to dependents * Telemedicine service * Emotional Health Program with free psychological counseling * Annual flu vaccine at no cost for employees * Health prevention and care programs, including monitoring for chronic disease patients and promotion of healthy habits * Access to a network of affiliated establishments such as gyms and studios (TotalPass) * Partnership network and discounts on products and services * Internal well-being programs: Mente Leve (emotional health), Convivendo (monitoring employees with chronic diseases), Enxuga (program promoting healthy habits), and Melhor Maternidade (support for pregnant employees and dependents, and children up to 2 years old) * Life insurance Family and Personal Support * Extended maternity leave (180 days) and paternity leave (20 days) Food * Food allowance * Cafeteria or meal voucher (depending on operation) * Special Christmas voucher (in basket or food/meal card, depending on location) Mobility * Transportation allowance or parking (according to internal policy and job location) Financial Incentives * Market-competitive salary * Profit Sharing (PLR) * Payroll-deducted loan Development and Career * Corporate University with learning pathways * Occasional mentoring programs * *Benefits may vary according to unit, position, or employment type, based on eligibility criteria; further details will be provided.* #### **In 2017, we were born with a purpose:****to be the BEST sanitation company FOR Brazil.** Since then, we have become one of the main companies in the sector in the country, operating in six Brazilian states (Alagoas, Mato Grosso, São Paulo, Paraná, Rio de Janeiro, and Sergipe), benefiting millions of people through services delivered by our concessions and public-private partnerships. We operate with the commitment to provide quality of life and health to the population served, delivering high-quality treated water supply and sewage collection, removal, and treatment. In 2024, we were elected, for the eighth consecutive year, a great company to work for by Great Place to Work (GPTW) consultancy. More than a business activity, we see the universalization of basic sanitation as a large-scale commitment to life, people, the environment, partners, and the sustainable development of Brazil. Our way of being is marked by an innovative DNA that fosters a welcoming, respectful, and learning-rich environment, generating significant social impact. Valuing and respecting differences is embedded in our company to promote an ethical and inclusive culture and a psychologically safe environment for women, people with disabilities, Black people, LGBTQIA\+ individuals, regardless of beliefs, age, or any other social or identity marker. We seek equity and respect in our teams—join us in this transformation! We are already over **2,500 employees** and expanding rapidly, with even greater prospects ahead! Have you ever wondered about your purpose and what story you want to write in your life and career? Have you always dreamed of playing a leading role in your career and impacting thousands of lives? You can be part of this! **\#JoinIgua** Let’s build a better future, Iguá Saneamento.