Description
Job Summary:
We are seeking a Senior Technical Supervisor to serve as a reference in team supervision and strategic management of telecommunications network operations, with a focus on planning and incident resolution.
Key Highlights:
1. Supervision of complex technical teams
2. Planning and coordination of operations
3. Daily incident resolution
**JOB POSTING – SENIOR TECHNICAL SUPERVISOR \| TELECOM**
We are looking for an experienced professional to serve as a technical reference in team supervision and strategic management of telecommunications network operations.
**Main Responsibilities:**
* Supervise high-complexity technical teams
* Plan and coordinate operations;
* Resolve daily incidents;
* Monitor strategic KPIs and propose improvements;
* Prepare managerial reports with critical analysis;
* Present results in internal strategic meetings and client meetings;
**Requirements:**
* Strong experience with operational and strategic KPIs
* Analytical, decisive profile with continuous improvement orientation
* Proficiency in monitoring and data analysis tools
* Advanced Excel
* Residency in the Southern region of ES, including cities such as Cachoeiro de Itapemirim, Marataízes, Anchieta, Itapemirim, Piúma, and others.
**We Offer:**
* Reimbursement for personal vehicle usage or provision of company vehicle;
* Market-competitive remuneration;
* Productivity-based bonus;
* Co-payment health plan;
* Bradesco dental plan (independent of health plan);
* VA/VR;
### **Employment Type:**
CLT
### **Benefits:**
VEHICLE RENTAL, CORPORATE FLEET, DENTAL PLAN, HEALTH PLAN, FUEL VOUCHER, FOOD VOUCHER, MEAL VOUCHER
### **Department:**
Operations