Description: What we expect from you: * Completed undergraduate degree in Administration, Engineering, IT, Economics, or related fields; * Minimum of 3 years of proven experience in evaluating, mapping, and redesigning corporate processes; * Solid experience in system development lifecycle projects, with proficiency in agile methodologies (SAFe, Scrum, Kanban) and traditional methodologies (PMI); * Prior experience in the financial sector, preferably with banking products (credit, investments, payment methods); * Proficiency in tools: * Mapping: BPMN 2.0; * Data analysis: Advanced Excel, Power BI, or Tableau; * Project management: Azure DevOps, MS Project, Jira, or Trello. Advantages: * Certifications: PMP, CBPP, Scrum Master, Lean Six Sigma (Green Belt or higher), Black Elect; * Technical knowledge: SQL, VBA, Python, RPA, ERP (SAP, Totvs, Oracle); * Postgraduate degree in related fields. Job Summary: We are seeking an experienced and dynamic Process Management Leader to critically assess corporate processes, identify bottlenecks, inefficiencies, and optimization opportunities. The focus will be on mapping, diagnosing, and implementing improvements to workflows, ensuring operational excellence and strategic alignment. Your day-to-day responsibilities will include: * Leading process mapping, analysis, and redesign using established methodologies (Lean Six Sigma, BPMN 2.0), with emphasis on efficiency, waste reduction, and organizational transformation; * Managing project portfolios, prioritizing strategic initiatives, and defining and monitoring KPIs; * Collaborating with cross-functional teams and business units to plan, execute, and integrate innovative solutions, applying best practices in management (PMI, ITIL) and agile methodologies (SAFe, Scrum, Kanban); * Preparing reports, dashboards, and strategic insights (using Power BI, Tableau, Azure DevOps, or similar tools) for diverse audiences—from operations staff to the Executive Board—with clarity, precision, and impact; * Driving process automation (RPA, digital workflows) and integration of corporate systems (ERP, CRM). 2512210202551876338