RECEPTIONIST

Description

Job Summary: Hospital seeks a Receptionist to provide courteous service to patients and visitors, manage appointments and registrations, and organize reception operations in compliance with ethical and confidentiality standards. Key Responsibilities: 1. Greet and welcome patients, companions, and visitors cordially. 2. Register patients, schedule appointments, and organize the hospital's appointment calendar. 3. Ensure a welcoming environment, adhering to medical-hospital ethics and confidentiality. Hospital seeks a Receptionist in Venda Nova do Imigrante. **Responsibilities:** Greet and welcome patients, companions, and visitors cordially. Answer telephone calls, emails, and messages, providing information regarding operating hours, departments, and hospital services. Register patients and update registration data in the hospital system. Schedule consultations, examinations, procedures, and surgeries, maintaining an organized appointment calendar. Monitor patient and visitor entry and exit to ensure security and order. Direct patients to appropriate departments and provide guidance on services and procedures. Record incidents, complaints, or feedback and report them to the administrative team or supervision. Issue tickets, referral forms, and receipts as needed, and assist with basic billing processes. Maintain a clean, organized, and functional reception area to ensure a welcoming environment. Comply with medical-hospital ethics, confidentiality requirements, and internal procedures. Previous experience as a Hotel Receptionist, Front Desk Assistant, Secretary, or Customer Service Representative may indicate suitability for some responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Permanent — On-site. * Duration: Full-time. * Work Schedule: To be determined.