After-Sales Assistant

Description

Job Summary: We are seeking a professional passionate about the automotive sector to provide customer service, aiming for excellence and problem resolution. Key Highlights: 1. Customer service for clarifying doubts and resolving issues 2. Pursuit of excellence in service with honesty, transparency, and ethics 3. Focus on customer satisfaction and quality of services provided If you are passionate about the automotive sector and especially committed to enhancing people's well-being through automotive products and services, this is the perfect opportunity for you! We consistently pursue excellence in customer service and support, above all with great honesty, transparency, and business ethics. We are continuously evolving, always attentive to market trends and business needs. We are looking for talented individuals who want to make a difference with us! **Employment Type:** Direct Hire (CLT) **Our Benefits:** * Dental insurance; * Co-payment health plan (Samp or Unimed Norte); * Telemedicine; * Meal allowance; * Transportation allowance or parking; * SESC membership; * Corporate Education — Fenabrave. Responsibilities: * Completed high school education; * Experience in customer service; * Valid driver’s license (Category B); * We seek a proactive, communicative professional who enjoys teamwork, goal-oriented tasks, and challenges. **Orletti Group** We are a group with 30 years of experience in the automotive sector, operating across three states — MG, ES, and BA — representing 10 automotive brands: Volkswagen Automobiles, Volkswagen/Truck & Bus, Fiat, Renault, Hyundai, Jeep, Peugeot, Citroën, RAM, and Continental. Our network includes 22 dealerships. We also own one proprietary brand for used vehicles — Orvel Seminovos — with 9 stores, plus Orvel Atacado Pneus & Peças and Auto Center Pneus Continental. Additionally, we operate Orvel Consórcio. The Group is also the Brazilian franchisee of Point S (the world’s largest auto center network). Provide customer service to clarify doubts, handle complaints and suggestions, and analyze negotiations or product returns, aiming to resolve issues quickly and effectively while ensuring customer satisfaction and service quality. Job Type: Direct Hire (CLT) Salary: R$1.800,00 per month Benefits: * Medical insurance * Dental insurance * Commercial agreements and discounts * Free parking * Life insurance * Meal allowance * Transportation allowance Selection Question(s): * Do you hold a Category B driver’s license? * Do you have customer service experience?