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Location:
Castanhal
Category:
Other

Indeed
Customer Service Supervisor
✨We are looking for talented individuals!
An incredible opportunity at our Castanhal - PA unit—check it out below:
We are seeking a **Customer Service Supervisor** responsible for coordinating, monitoring, and ensuring the quality of services provided by fiber optic installation teams, guaranteeing adherence to deadlines, technical standards, safety protocols, and end-customer satisfaction.
**REQUIREMENTS:**
* Completed bachelor’s degree in Administration, Telecommunications Engineering, Networks, Information Systems, or related fields;
* Prior experience in fiber optic installation and maintenance;
* Experience in leading or coordinating technical teams;
* Knowledge of FTTH networks, CTO, fiber splicing, testing, and certification;
* Familiarity with operational performance indicators;
* Valid driver’s license (Class B);
* Basic computer and service order system skills.
**RESPONSIBILITIES:**
* Manage and supervise fiber optic installation teams;
* Plan, assign, and monitor service orders for installation, maintenance, and repair;
* Ensure technical compliance, quality standards, and regulatory requirements;
* Monitor and analyze performance indicators;
* Propose and implement improvements to operational processes;
* Handle conflict resolution and critical customer service issues.

Alameda da Matriz, 13 - Centro, Castanhal - PA, 68740-110, Brazil

Indeed
Reception - Castanhal Unit
If you are a communicative person, passionate about people, and skilled in building relationships, this may be the perfect opportunity for you.
**Responsibilities and duties**
* Receive patients, identifying their needs to provide appropriate information and correctly direct them to the dentist/evaluator;
* Guide patients in filling out forms and completing registration;
* Provide phone support and schedule **Evaluation Appointments** and **Production Appointments**;
* Perform **daily management and updating of the clinical staff schedule** in the management software;
* Call patients in advance to **confirm appointments** and reschedule when necessary;
* Carry out **daily absence tracking**, reschedule appointments, and keep records updated in the system;
* Manage the delivery of **medical certificates, prescriptions, and other documents**;
* Control **access to the clinic** and provide **humanized patient reception**;
* Receive and register documents, forwarding them to the responsible departments;
* Ensure the well-being and maintenance of the environment, guaranteeing it is always clean, organized, and presentable;
* Make phone calls to leads and prospects generated by marketing campaigns;
* Contact former patients and referrals;
* Record and track all contacts made.
**Requirements and qualifications**
* High school diploma completed;
* Previous experience in reception, customer service, or similar roles;
* Strong verbal and written communication skills;
* Basic computer knowledge (Office Suite, email, electronic calendar);
* Ability to interact with the public and work in a team.
**At Oral Sin, this is what we do every day!**
We began our story over 20 years ago and today we are recognized as the **#1 brand in Brazil for dental implants!**
Today, our franchise network has over 400 units and we are present in nearly all states across the country, with our headquarters in Londrina/PR.
Our mission is to transform lives through advanced dental treatments, placing humanized care as a fundamental value. This positions us as the most recommended clinic network in Brazil, with high levels of patient satisfaction.
Our commitment is to transform not only smiles but also people's lives, restoring self-esteem, well-being, and happiness!
\#joinoralsin

Alameda da Matriz, 13 - Centro, Castanhal - PA, 68740-110, Brazil
Indeed
SALES AGENT
Hey, we have an excellent opportunity for a Sales Agent at our **Castanhal** unit.
**REQUIREMENTS:**
High school diploma;
Basic computer knowledge;
Class A driver's license (CNH A);
Own motorcycle;
Availability for travel;
Previous experience in the role will be considered a differentiator.
**RESPONSIBILITIES:**
Recover routers and equipment from customers whose service has been canceled;
Negotiate debts with delinquent clients, offering payment options and agreements for regularization;
Maintain records of all actions taken in the company system;
Represent the company professionally, maintaining good relationships with clients.

Alameda da Matriz, 13 - Centro, Castanhal - PA, 68740-110, Brazil
Indeed
Warehouse Assistant
We are looking for a Warehouse Assistant to join our team.
**Requirements:**
* High school diploma;
* Basic computer skills, including use of spreadsheets and inventory management systems, will be highly valued;
* Previous experience in warehousing is a plus, but not mandatory;
* Must reside in Castanhal\-Pará.
**Responsibilities:**
* Assist in organizing, controlling, and moving products within the warehouse;
* Ensure products are stored properly and that incoming and outgoing processes are accurately recorded;
* Collaborate with the logistics team to ensure inventory is always up to date and production needs are efficiently met.
Minimum Education: High School (Secondary School)
* Transportation allowance
* On\-site meal
* Meal voucher

Av. Barão do Rio Branco, S/N - Centro, Castanhal - PA, 68740-110, Brazil
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