Description
✨We are looking for talented individuals!
An incredible opportunity in Castanhal — check the details below:
**REQUIREMENTS:**
Completed high school education (college enrollment preferred);
Strong verbal and written communication skills;
Proficiency in negotiation and customer service;
Ability to work with goals and results;
Organization, proactivity, and responsibility;
Knowledge of computer applications and collection systems is considered a plus;
Prior experience in collections is considered a plus.
**RESPONSIBILITIES:**
Contact customers to negotiate outstanding debts;
Monitor and update information in internal systems;
Identify efficient solutions for resolving financial arrears;
Maintain clear, courteous, and professional communication with customers;
Issue payment slips, agreements, and other collection-related documents;
Track deadlines and monitor compliance with agreed terms;
Identify opportunities to improve customer service and collection processes;
Ensure confidentiality of information and adherence to company policies.