Call Center Operator

Description

Job Summary: Telephone and digital customer service to provide quick solutions and guide customers through problem resolution in an environment that values well-being and professional development. Key Highlights: 1. Customer support via telephone, email, chat, WhatsApp, and voice. 2. Growth opportunities and career development plan starting from the 3rd month. 3. No prior experience required; first-job applicants welcome. **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience, certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a diversity-embracing company and want you to grow with us. With or without experience, join AeC! **Responsibilities**: Telephone support to answer questions and provide quick solutions to customers, while guiding them step-by-step through problem resolution. Work is conducted via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be over 18 years old. High school diploma completed. Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. First-job applicants are also welcome. Prior experience is not required, but it is a plus if you have previously worked as a telemarketing operator, receptionist, call center operator, customer service analyst, customer service representative, consultant, collections agent, active or passive customer service agent, salesperson, SAC (customer service center) agent, sales agent, teleoperator, interaction expert, operator, etc. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment type: Permanent CLT contract Salary: R$1.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work location: On-site