Specialized personalized customer service. The professional will perform reception, customer service and guidance activities, as well as support bank employees in specific situations. SUMMARY OF ACTIVITIES Monitoring the opening and closing of the branch Controlling entry and exit of people Informing branch staff if any ATM is not functioning or if a suspicious device is installed on the equipment Receiving and attending to customers Support activities Queue organization Conflict mediation Emergency support MAIN REQUIREMENTS – SERVICE PROVIDER Excellent verbal and non-verbal communication Empathy and positive energy Persuasion skills Enjoy interacting with people Practice active listening Polite, courteous, and friendly Corporate \| Internal Helpful attitude Impeccable personal hygiene Emotional control Completed secondary education **Minimum Education:** High School (Secondary Education) Meal allowance