HOSPITALITY ADVISOR

Description

Job Summary: An opportunity in the hospitality sector at Beach Park for customer service, delivering a positive experience and seeking effective solutions. Key Highlights: 1. Customer service in the Sales Room and Hospitality departments 2. Carry out delight initiatives to ensure a positive customer experience 3. Provide support in cases of customer dissatisfaction, seeking solutions **This is an opportunity to work in the hospitality sector at Beach Park!** **What do you need?** Completed high school education; Customer service techniques; Knowledge of BPVC products; Computer and internal systems proficiency; Availability to work from 9:00 AM to 5:20 PM on a 6x1 rotating schedule. **Your Mission:** Serve customers in the Sales Room and Hospitality departments; Carry out delight initiatives, ensuring a positive customer experience; Serve internal and external customers, provide support in cases of dissatisfaction, seeking effective solutions; Handle requests such as ticket date changes and resort transfers, among other duties inherent to the position. **What do we offer you?** Company transportation and local meal allowance; Food basket; Medical and dental assistance; Group life insurance; Psychological, nutritional, and maternity support programs; Discounts with universities and partner institutions; Exclusive discounts at the Beach Park complex; Free access for employees (on days off, using employee ID badge); Family Pass (monthly park access for dependents), and much more!