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Job Summary: The TIC Intern supports the team with infrastructure-related tasks and internal and external customer support, providing first-level support and assisting in solution evaluations. Key Highlights: 1. IT support for hardware and software 2. Assistance in evaluating new solutions and adapting environments 3. Curious, proactive profile with a strong interest in learning The TIC Intern is responsible for supporting the TIC team with infrastructure-related tasks and internal and external customer support. **Responsibilities and Duties** * Provide first-level IT support for hardware and software to all company users; * Register, classify, and prioritize support requests; * Support analysts in evaluating new or alternative solutions; * Assist in environment adaptations requiring the use of TIC equipment and services. **Requirements and Qualifications** * Currently enrolled in an undergraduate program in Information Systems, Software Development, Computer Science, or Computer Networks; * Knowledge of SQL is desirable; * Curious profile with continuous interest in learning; * Strong communication skills, with clarity in conveying ideas; * Proactive attitude when facing challenges and demands. **Additional Information** * Technical and behavioral training specific to the role; * Community Library; * Benefits Club offering discounts on purchases with commercial partners; * Exclusive, climate-controlled rest area available during working hours; * Balanced meals prepared by the kitchen team; * Employee Lounge with fruits, snacks, and coffee; * Well-being: Initiatives focused on integration and health (physical and emotional), such as programs: * Caring for Those Who Care; * Occupational Gymnastics; * Quick Massage; * Gourmet Friday; * Recognition Program "Caregiver's Passport" Florence is a transitional hospital dedicated to caring for patients transferred from general hospitals who have a confirmed diagnosis but still require intensive care. We serve patients requiring intensive rehabilitation and end-of-life palliative care. It represents a milestone in humanized treatment, with facilities designed to create a more personal and welcoming atmosphere, enabling greater interaction between patients and their families. Therefore, between specialized care and compassionate attention, choose both: choose Clínica Florence. **Clínica Florence. More Care, More Life.**
