**Job Description** We are looking for a **Field Service Operator** to perform field "Service Orders" (SOs), including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Your daily responsibilities will include:** * Embodying the organizational identity of the Brisanet Group; * Actively participating in organizational meetings and commitments, as requested; * Using individual and collective safety equipment when required; * Driving the company vehicle when necessary; * Performing additional duties related to the position, according to departmental needs and leadership direction; * Maintaining the company vehicle in compliance with Fleet Department procedures, ensuring its proper operation; \- Implementing workplace safety processes, such as Preliminary Risk Analysis (PRA) and use of Personal Protective Equipment (PPE), in compliance with current legislation; * Executing field service orders, including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures; * Providing referrals for additional or new sales; * Ensuring the preservation, maintenance, appropriate usage, and safekeeping of company-provided resources; additionally, inspecting the work environment after service completion to ensure organization, cleanliness, and proper disposal of used materials. **What we’re looking for in this opportunity:** * Completed high school education; * Basic computer skills; * Familiarity with networks and computer maintenance; * Knowledge of the city’s geography; * Valid driver’s license category B and defensive driving certification. **Preferred qualifications (a plus):** * Six months’ experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies and media — twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **At the Brisanet Group, you’ll find:** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical work environment—meaning you are the protagonist of your own career!; * Meal allowance (on-site via cafeteria; branches via Alelo card); * Co-payment health plan; * Dental plan; * Life insurance; * Childcare assistance; * Assistance for dependents with disabilities; * Payroll-deductible loans (available after six months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount at higher education institutions.