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Level 1 Support Analyst

Indeed
Full-time
Onsite
No experience limit
No degree limit
Av. José Carlos Silva, 2482 - Farolândia, Aracaju - SE, 49030-640, Brazil
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Description

Job Summary: IT professional responsible for technical support, installation and maintenance of hardware/software, network configuration, inventory control, and assistance in technology procurement. Key Highlights: 1. Comprehensive technical support for hardware, software, and networks 2. Innovation technology services for government and private sectors 3. Opportunity to connect people with the future of technology We are infrastructure specialists for ICT, with strong expertise in manufacturing, sales, management, support, and consulting for Data Centers, Networks, and IP-based Communication. We lead the production and supply of intelligent solutions for government and private sectors, while driving business and individual growth through technological innovation. Join us and help connect even more people to the future! Your responsibilities will include: * Providing technical support to end users; installing and maintaining hardware and software; configuring networks and devices; managing IT inventory and equipment; tracking service tickets; and supporting events and technology procurement. Essential Requirements * Solid knowledge of microcomputing; * Completed undergraduate degree; * IT experience, including knowledge of computer networks, preferably in Data Center monitoring and control; * Operating systems: MS-Windows and Linux for workstations; * Office software: MS-Office; Benefits * Flexible benefits (meal and food allowances); * Transportation allowance; * Dental plan; * Wellhub (Gympass); * Monthly subsidy for therapy via Zenklub; * 10% discount on ZOOM Store products; * "Your Referral, Your Reward" referral program. Work Location: Av. José Carlos Silva, 2482 - Farolândia, Aracaju - CEP 49030-640 Working Hours: Monday to Friday, business hours from 8:00 AM to 5:00 PM Additional Information: Vacation coverage from 11/24/2025 to 01/05/2025. Job Type: Temporary

Source:  indeed View original post
João Silva
Indeed · HR

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Indeed
João Silva
Indeed · HR

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