2946 Call Center Customer Service in Rio de Janeiro lowest at $100.0+ | ok.com

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Call Center Customer Service in Carmo

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Call Center Customer Service

Carmo

Salary

Job Type

Workplace type

Unit

Location:Carmo

Category:Call Center Customer Service

Office Assistant (Accounting) – Personnel Department64720275431811120

Office Assistant (Accounting) – Personnel Department

-**PERSONNEL ADMISSIONS AND ROUTINE PROCEDURES** – Collection and verification of documents from new employees – Registration in the payroll system – Issuance of employment contracts and addenda – Registration and updating of Digital CTPS (Work Record Book) – Organization of employee files and records – Support in sending admission ASOs (Occupational Health Certificates) -**PAYROLL AND BENEFITS** – Support in monthly payroll processing – Timekeeping verification (manual and electronic) – Inputting absences, overtime hours, medical certificates, and allowances – Assistance in generating payment files – Basic verification of accruals (13th salary, vacations) – Recording of benefits (transportation vouchers, meal vouchers, health insurance) – Submission of internal reports -**VACATIONS, TERMINATIONS, AND MONTHLY ROUTINES** – Monitoring vacation due dates – Issuing notices and receipts – Supporting vacation and termination calculations – Verifying entitlements and deductions – Organizing termination-related documents – Supporting homologation when required – Tracking pending matters with employees -**eSOCIAL, GFIP, AND ACCESSORY OBLIGATIONS** – Supporting verification and submission of periodic and non-periodic eSocial events – Preparing information for DCTFWeb – Generating basic payment guides (FGTS, INSS) – Monitoring system feedback and error messages – Supporting monthly closing of personnel department obligations -**OCCUPATIONAL SAFETY AND HEALTH** – Scheduling and tracking occupational health examinations (admission, periodic, return-to-work, termination) – Organizing occupational safety and health reports and documents – Tracking pending PGR and LTCAT items with external consultants -**EMPLOYEE SUPPORT AND SERVICE** – Clarifying simple inquiries (pay slips, benefits, vacations, timekeeping) – Sending declarations and documents upon request – Providing basic support to managers and employees – Assisting in maintaining internal communications (notices and bulletins) -**INQUIRIES AND RESEARCH** – Researching FGTS/CRF debts and certificates – Portal queries: eSocial, Conectividade Social, RAIS, FGTS Digital – Updating information in internal systems – Preparing simple reports to support analysts Job type: Full-time, CLT permanent position Salary: R$2,000.00 per month Benefits: * Meal vouchers * Transportation vouchers

Praça Pres. Getúlio Vargas, 193 - Centro, Nova Friburgo - RJ, 28610-175, Brazil

Customer Service and Sales for Gym in Leblon64701995981314121

Customer Service and Sales for Gym in Leblon

**Responsibilities:** * Management of student portfolio * In-person assistance to students * Lead generation * Scheduling of trial visits * Conversion of new sales * Marketing activities * Other operational duties **Requirements:** * Minimum 12 months of sales experience * Proficiency in remote negotiation * Higher education (even if incomplete) * Proficiency in Microsoft Office Suite * Clear speech and confidence when speaking on the phone * Strong interpersonal skills * Effective communication and persuasive ability * Proactivity and dynamism * Organizational skills * Full-time dedication **Desirable:** * Ambition and results-oriented mindset * Experience working with social media * Easy access to Barra da Tijuca – Jardim Oceânico To apply, please click the link below and tell us a bit about yourself: https://bit.ly/eunapulselab Job type: Part-time Compensation: Starting at R$2,000.00 per month Benefits: * Transportation allowance

State of Rio de Janeiro, Brazil

Customer Service Operator64672875728514122

Customer Service Operator

Description: * High school diploma required; * Intermediate Office Suite proficiency; * Strong communication skills; * Active listening; To join this team, the candidate will be challenged to: * Make and receive phone calls; * Provide operational support; * Handle objections effectively; * Use internal systems. 251203020219788578

Praça Pres. Getulio Varga, 10 - Centro, Carmo - RJ, 28640-000, Brazil

Negotiable Salary

CALL CENTER OPERATOR64528645997953123

CALL CENTER OPERATOR

We are Alloha Fibra, the largest independent company and the third-largest FTTH (Fiber to Home) fiber optic player in Brazil. We have a network of over 110,000 kilometers of fiber optics and more than 1.6 million customers. With nine integrated commercial brands, we operate from the north to the south of the country and were the fixed broadband company with the highest growth in 2022. We have a team of over 4,000 employees who work towards the same purpose: connecting people, ideas, and businesses, promoting digital and social inclusion in Brazil, united by the same values. We'd love to meet you! \#whatHappensOnOurFiber \#fiberTeam **Responsibilities and duties** To build this team with us, the candidate will face the following challenges: * Make and receive phone calls; * Provide operational support; * Handle objections effectively; * Use internal systems. **Requirements and qualifications** * High school diploma; * Intermediate level in Office suite **Additional information** * Medical insurance * Dental insurance * Meal allowance * Life insurance * Transportation allowance * Giga Inclusão - PCD dependents assistance * Total Pass * Birthday day off * Extended maternity leave (180 days) and paternity leave (20 days) * Psicologia Viva (if enrolled in Amil health plan) * Training courses platform on Intranet * Tour House: 5% to 12% discounts on flight tickets, hotel reservations, and car rentals. * Movida: 10% discount applied to daily rental rates Samsung Partnership Portal * With the purpose of **connecting people, ideas, and businesses, promoting digital and social inclusion in Brazil**, Alloha Fibra is currently the largest independent fiber optic group in the country. This is possible because we count on a team of 5,000 people who pursue **quality and excellence** in everything they do, always focused on delivering the best products, services, and customer support. **We value plurality,** represented by our employees and customers in all their regional and social diversity—since we operate in 864 cities across 22 Brazilian states, with a network of over 140,000 kilometers of fiber optics and 1.6 million subscribers. Here you will find one single team, working **interconnected**, focused on **doing the right thing always**. Honesty, integrity, transparency, and ethics define our culture—the Alloha Way of Being—that transforms our environment into a collaborative and responsible space for people and business sustainability. For more information, visit https://alloha.com/

Praça Pres. Getulio Varga, 10 - Centro, Carmo - RJ, 28640-000, Brazil

Negotiable Salary

RETENTION OPERATOR64528645981955124

RETENTION OPERATOR

We are Alloha Fibra, the largest independent company and the third-largest FTTH (Fiber to Home) optical fiber player in Brazil. We have a network of over 110,000 kilometers of optical fiber and more than 1.6 million customers. With nine integrated commercial brands, we operate from the north to the south of the country and were the fixed broadband company with the highest growth in 2022. We have a team of over 4,000 employees who work with the same purpose: connecting people, ideas, and businesses, promoting digital and social inclusion in Brazil, united by the same values. We would love to meet you! \#whatflowsinourfiber \#teamoffiber **Responsibilities and duties** To build this team with us, the candidate will face the following challenges: * Make and receive calls; * Provide operational support; * Handle objections effectively; * Use internal systems. **Requirements and qualifications** * High school diploma; * Intermediate level in Office suite; * Good communication skills; * Active listening; **Additional information** * Transportation allowance * Group life insurance * Meal or food voucher * Giga+ discount * Health plan * Dental plan * Birthday day off * Total Pass * Online learning platform on the Intranet * Giga Inclusion Assistance * Pregnant Employees Program - Benefit Card * Active partnerships with INATEL; OPEN ENGLISH; TOUR HOUSE; SAMSUNG; MOVIDA; YOUCAST\-TELEMEDICINE offering exclusive discounts for Alloha employees. With the purpose of **connecting people, ideas, and businesses, promoting digital and social inclusion in Brazil**, Alloha Fibra is today the largest independent optical fiber group in the country. This is possible because we count on a team of 5,000 people who pursue **quality and excellence** in everything they do, always focused on delivering the best products, services, and customer service. **We value plurality,** represented by our employees and customers in all their regional and social diversity—since we operate in 864 cities across 22 Brazilian states, with a network of over 140,000 kilometers of optical fiber and 1.6 million subscribers. Here you will find one single team, operating **interconnected**, focused on **always doing the right thing**. Honesty, integrity, transparency, and ethics define our culture—the Alloha Way of Being—that transforms our environment into a collaborative and responsible space for people and business sustainability. For more information, visit https://alloha.com/

Praça Pres. Getulio Varga, 10 - Centro, Carmo - RJ, 28640-000, Brazil

Negotiable Salary

FARMING ASSISTANT - VACANCY OPEN64527043364482125

FARMING ASSISTANT - VACANCY OPEN

**FARMING ASSISTANT** **Job Description:** Performs soil preparation, planting, irrigation, and crop management tasks following sustainable and organic techniques. Assists in biological pest control and plant growth monitoring. Applies soil and water conservation practices, carries out composting, and contributes to biodiversity preservation, avoiding waste and contamination. Assists in harvesting, selection, and cleaning, ensuring quality and traceability. Ensures equipment maintenance and workplace organization. **Requirements:** Previous experience in farming or gardening will be an advantage. Basic knowledge of cultivation, fertilization, and soil management. Teamwork ability, responsibility, and attention to detail. **Minimum Education:** Elementary School **Work Schedule:** Monday to Saturday, 06:00 AM to 3:00 PM **Benefits:** On-site meal, transportation allowance or fuel assistance *Apply through the Divulga Vagas website!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial

Av. Getúlio Vargas, 16 - Caixa D'água, Duas Barras - RJ, 28650-000, Brazil

Negotiable Salary

Telemarketing Agent64526713830915126

Telemarketing Agent

Join Eficiente Service! We always make sure our people are able to innovate and succeed. No matter what your next goal is, our value is building human relationships. Opportunity for first job, with or without call center experience, voice and chat support, active telemarketing operator, telephone sales, prospecting and customer support. Come join our customer service team! Requirements for this opportunity: Be over 18 years old High School Flexible (incomplete, currently studying, or completed) Excellent communication, interpersonal skills, and strong willingness to learn We're excited to meet you! Salary: 1\.700 Transportation Allowance Sales Commissions Job type: Permanent CLT Payment: R$1\.700,00 \- R$2\.500,00 per month Benefits: * Transportation\-allowance Possibility of relocation: * RJ \- RJ 20040: Relocate or move to the job location prior to starting work (Preferred) Experience: * Call center (Preferred)

State of Rio de Janeiro, Brazil

R$1,700-2,500/month

Sales Operator - Nova Friburgo | Loan Store64525765028993127

Sales Operator - Nova Friburgo | Loan Store

**Communication skills, adaptability, and a strong desire for knowledge and growth** are essential characteristics to join our team. We value professionals who demonstrate these competencies, as we believe they are fundamental for building a **solid and long-term career** within our organization. **Responsibilities:** * Sell loans, credit cards, and insurance; * Prospect new clients and maintain an active client portfolio; * Conduct client acquisition via telephone (active telemarketing). **Requirements:** * High school diploma or currently pursuing higher education; * Previous experience in sales or similar role; * Mastery of the sales process and proven track record of results; * Excellent communication skills; * Desired: ANEPS certification. Salary: R$ 1.830 + variable Monday to Friday – 8:12 AM to 6:00 PM Benefits: Transportation allowance + Meal voucher + Health and Dental Plan (Amil) + TotalPass + Sesc + Christmas basket Job type: Permanent CLT Pay: R$1.830.00 - R$3.500.00 per month Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Meal voucher * Transportation allowance Selection question(s): * What was the most difficult sale of a product or service you have ever made? Please describe how it happened? Experience: * Telemarketing (Required) * Sales of financial products (Required)

Av. Alberto Braune, 183 - Centro, Nova Friburgo - RJ, 28613-001, Brazil

R$1,830-3,500/month

YOUNG APPRENTICE PROGRAM - SAPUCAIA 202664524699781379128

YOUNG APPRENTICE PROGRAM - SAPUCAIA 2026

At Paraibuna Embalagens, we are a national reference in the production of packaging papers and corrugated cardboard, ranking among the top 10 largest manufacturers in Brazil. We develop solutions that go beyond product protection — we also care for the planet. Our packaging, made from recycled raw materials, recyclable and biodegradable, ensures safety during storage, transportation, and display, with designs that enhance each brand. Here, we recycle the present to secure the future — and it starts with people. We value talents who share a purpose of sustainability, innovation, and excellence. Join us and become part of a company that transforms ideas into protection and care for the world. About the Apprenticeship Program The Young Apprentice Program aims to provide professional qualification and integrate young people into the workforce by combining: * **Practical Training (Company):** Where the Young Apprentice performs low-complexity tasks, receiving supervision and mentorship in the workplace. * **Theoretical Training (Qualified Institution):** Technical-vocational training courses (such as SENAI, SENAC, etc.) that complement practical learning. **Our goal is to develop your administrative, operational, and behavioral skills, regardless of the area of activity.** Participation Requirements (Legal and Specific Requirements from Paraibuna) **Requirement** **Details** **Age** **Must be between 18 and 23 years old.** (Specific requirement from Paraibuna for this position.) **Education** Currently enrolled in or having completed **High School.** **Availability** Must be available to simultaneously fulfill the **work schedule and theoretical schedule** (vocational course). Desired Profile We are looking for young individuals with the following characteristics to join our team: * **Proactivity:** Show initiative to learn and assist in daily tasks. * **Organization:** Ability to manage and keep documents and information organized. * **Attention to Detail:** Focus on accuracy, essential for administrative and control functions. * **Communication:** Good oral and written communication to interact with different departments within the company. * **Basic Knowledge:** Familiarity with **Microsoft Office (Word and Excel)** is an advantage. **Come transform your future and contribute to the sustainable excellence of Paraibuna Embalagens!**

R. Maurício de Abreu, 103 - Centro, Sapucaia - RJ, 25880-000, Brazil

Negotiable Salary

ADMINISTRATIVE ASSISTANT (DOWNTOWN - NOVA FRIBURGO/RJ)64384358633217129

ADMINISTRATIVE ASSISTANT (DOWNTOWN - NOVA FRIBURGO/RJ)

**\#We'd love it if you...** Make it a point to make things easier for people and love creating smiles Enjoy personal interaction and always look for opportunities to connect Understand that people's needs are more important than any task Are committed to treating others well and place respect above all else Celebrate differences and believe that each customer and every experience is unique! **Responsibilities and duties** **Your day-to-day will be** **(spoiler: creating lots of smiles is part of the package)!** * Assist the Business Unit Manager with closing time clock entries, addressing any irregularities when necessary; * Ensure all medical exams are up to date, including admission, termination, periodic exams and medical certificates; * Assist the Business Unit Manager in managing restaurant employees' vacation schedules, monitoring notices and entering approved periods into the system; * Enter new hires and terminations into the system; * Prepare employee warnings when necessary; * Manage employee hour banks, preparing reports for the Operations Manager; * Ensure uniform quality, ordering new uniforms for new employees and replacements when needed; * Check the condition of all restaurant PPE, requesting replacements or repairs as necessary; * Manage the restaurant's financial folder (banana control and cash report), ensuring all required signatures from bank receipt to discrepancy reports; * Inspect the break room, PAT table, and locker rooms. **Requirements and qualifications** **Essential ingredient** * High school diploma required; * College degree in progress or Technician in Administration desirable. **Additional information** **Benefits that make everything even better** * Medical insurance * Dental insurance; * Transportation allowance; * On-site meals; * Gympass; * Life insurance; * PPR - Profit sharing. **Ready for an experience as unforgettable as a Big Mac? Apply now!** The world's largest independent McDonald's franchise. We have over 60,000 employees in Brazil. We're one of the country's biggest job creators and fulfill the dream of formal employment for many young people. Our special ingredient is our people. And since you've come this far, why not explore our opportunities? We have great reasons for you to join our team: ***Live our Purpose*** We are many stories making history. We are many stories with a big purpose: turning every day into an opportunity to feed people and build dreams. ***Service Coolture*** We value a workplace where everyone is welcome, without distinction of race, gender, sexual orientation, or any other characteristic. Here, what matters most is that you can create great moments by being yourself. ***Recipe for the Future*** We serve high-quality food, adopt sustainable practices, and promote professional development opportunities for thousands of young people. Here we care for people and the planet at the same time. ***Ketchup in our veins*** Delighting and serving with excellence is in our DNA. We understand that our customers' diverse needs always come first. And we are committed to treating everyone with care and respect. Does this resonate with you? Come be McHappy!

Praça Demerval Barbosa Moreira, 14/902 - Suiço, Nova Friburgo - RJ, 28610-160, Brazil

Negotiable Salary

Sales Consultant - NOVA FRIBURGO643835561314571210

Sales Consultant - NOVA FRIBURGO

**We are hiring a Sales Consultant!** Are you communicative, do you enjoy challenges, and are you passionate about sales? **Then this position is for you!** Join our growing team and directly contribute to our results! **What you will do:** * Contact qualified leads who have already shown interest in the product/service; * Conduct in-person or online meetings focused on understanding customer needs and offering customized solutions; * Use persuasion techniques and active listening to guide leads toward decision-making; * Overcome objections with empathy, confidence, and product expertise; * Close sales with focus on targets and performance; * Work in synergy with pre-sales and marketing teams, contributing to the continuous improvement of lead quality. **What we expect from you:** * Knowledge and application of sales techniques; * Strong communication and argumentation skills; * Charismatic, persuasive, and resilient personality; * Empathy in customer service and relationship management; * Organizational skills to manage follow-ups and sales pipeline; * Commitment to results and goals; * Experience in consultative sales and telemarketing (a differentiator); * Basic knowledge of sales funnel and CRM (a plus). **What we offer:** * Fixed salary \+ commissions \+ bonuses; * Transportation allowance or fuel assistance; * Gympass; * Up to 80% discount at pharmacies (Benefits Package); * Up to 70% discount on medical consultations and exams (Benefits Package); * Therapy support – twice a month (Benefits Package); * Nutritionist consultation – once a month (Benefits Package); * Professional growth plan with real opportunities for career advancement in sales. **Location:** Nova Friburgo – RJ **Employment type:** CLT **Work format:** On-site **Working hours:** Monday to Friday, from 9 AM to 6 PM (with 1-hour lunch break) – Saturdays, from 9 AM to 1 PM. Do you match the profile we're looking for? **Apply now and grow with us!**

Praça Demerval Barbosa Moreira, 14/902 - Suiço, Nova Friburgo - RJ, 28610-160, Brazil

Negotiable Salary

Customer Service Representative643563314159381211

Customer Service Representative

**Knowledge and Qualifications Required:** High school diploma completed; Pursuing higher education will be a differentiator; Knowledge of sales techniques; Proficiency in Word and Excel; Minimum of 6 months of experience in online commercial customer service; Activities/Responsibilities: **Customer service via WhatsApp, email, phone, and website chat.** **Invoice issuance** **Order picking and preparation** **Physical inventory control** **Monitoring product delivery logistics** **Post-sale follow-up** **Receiving goods, verifying quantities, quality, and product integrity.** **Conducting consultative sales, identifying customer needs, and suggesting combinations (upsell and cross-sell).** **Monitoring stock levels and reporting replenishment needs.** **Assisting in order picking, verification, and packaging for customers.** **Maintaining active follow-up to reactivate customers and encourage repurchases.** **Ensuring product communications and images are accurate and up to date.** **Compensation and Benefits:** R$ 1,518.00 % commission (Average monthly income up to R$ 3,000.00) Transportation allowance Meal ticket R$ 22.00/day Store product discounts **Working hours**: Monday to Friday from 10:00 to 19:00; Saturday from 8:00 to 17:00; Sunday from 8:00 to 13:00 – weekends on rotation – 2 weekends off per month Job type: Permanent CLT position Pay: R$1,518.00 - R$3,000.00 per month Benefits: * Meal allowance * Transportation allowance Experience: * Telemarketing (Preferred) * Sales (Preferred) * Customer Service (Preferred)

State of Rio de Janeiro, Brazil

R$1,518-3,000/month

Business Consultant643369309561621212

Business Consultant

* Good verbal and written communication * Proactivity and initiative in customer service * Team spirit and collaboration * **Empathy and focus on the customer** * Sales and customer service experience preferred Job type: Full-time CLT Pay: R$1.705,00 - R$5.000,00 per month Benefits: * Dental insurance * Transportation voucher Experience: * Sales (Preferred) * Customer Service (Preferred)

R. Moisés Amélio, 12 - Centro, Nova Friburgo - RJ, 28613-210, Brazil

R$1,705-5,000/month

HR ASSISTANT643361447664651213

**Want to be an HR Assistant at Grupo Sousa Couto?** Do you enjoy working with people and keeping processes on track? We're looking for an organized and communicative **HR Assistant** to support HR management routines: recruitment and selection, onboarding, time tracking, benefits, employee integration, and employee support. We value curious, collaborative individuals with strong attention to detail. Responsibilities * Support recruitment and selection: job postings, candidate screening, interview invitations, feedback, and interview scheduling; * Conduct onboarding and integration processes (documents, registrations, benefits, onboarding); * Manage attendance, vacations, leaves, and registration updates; * Perform payroll data entry and verification in coordination with the HR department; * Provide employee support (email/chat/in-person) with empathy and efficiency; * Update HR metrics and reports (job posting SLAs, turnover, engagement, training); * Support HR management calendar initiatives (onboarding, performance reviews, internal marketing). Requirements * Knowledge of recruitment and onboarding processes; * Intermediate-level spreadsheet skills (Google Sheets/Excel); * Clear written communication, organizational skills, and attention to deadlines; * **Education:** Pursuing or completed Bachelor’s degree in **Business Administration, Psychology, Human Resources Management, Accounting**, or related fields (**from the 3rd semester onward**). Preferred Qualifications * Experience with HR platforms (Solides, Gupy, etc.); * Basic knowledge of **time tracking systems**; * Involvement in **employee engagement**, **development programs**, and **internal marketing** projects;

Praça Demerval Barbosa Moreira, 14/902 - Suiço, Nova Friburgo - RJ, 28610-160, Brazil

Negotiable Salary

Store Attendant - Downtown643361442019871214

Store Attendant - Downtown

Ice cream shop is hiring a Store Attendant in Nova Friburgo (Downtown). **Responsibilities:** Greet and receive customers in a courteous and attentive manner. Assist customers in selecting products and ice cream flavors. Prepare and serve ice creams according to customer preferences. Maintain cleanliness and organization of the store and service counter. Receive and verify customer orders, ensuring product accuracy and quality. Operate cash register and record sales. **Compensation:*** Salary: To be negotiated. * Benefits to be negotiated. **Additional Information:*** Contract: Permanent * Period: Full time * Schedule: To be negotiated. ***Work Location:*** *In-person in Nova Friburgo / RJ* ***Application Deadline:*** *11/18/2025* ***Expected Start Date*** *11/26/2025* ***JobId.:*** *29380469943* *✔ Follow:* ***@jobbol.empregos*** *on Instagram and get the best of the 2025 Job Market\.*

Praça Demerval Barbosa Moreira, 14/902 - Suiço, Nova Friburgo - RJ, 28610-160, Brazil

Negotiable Salary

Language Instructor643304439930901215

Language Instructor

1 \- Availability to work afternoon/evening hours on weekdays and morning/afternoon on Saturdays. 2 \- Desired knowledge and experience with the Communicative Approach for teaching English; 3\- The initial selection interview will be scheduled via WhatsApp. 4\- Candidates are being selected to join a team of committed instructors for the upcoming academic semester (2026\.1\) Required: Fluency in English; Job type: Permanent CLT Payment: starting at R$27.00 per hour Benefits: * Free parking * Transportation allowance

State of Rio de Janeiro, Brazil

Store Attendant - Nova Friburgo (Temporary)643249907284511216

Store Attendant - Nova Friburgo (Temporary)

Description: * Education: Pursuing or completed Higher Education. * Benefits: Transport Voucher + Meal Voucher + Food Voucher + Health and Dental Plan + Reimbursement for Online Courses + Life Insurance + Emotional Well-being Program and etc. * Work Format: In-person. * Location: Partiu Store Nova Friburgo. * Schedule: 8 hours per day (business hours) + 1-hour lunch break. We are looking for dynamic and motivated professionals with solid experience to attend customers, aiming at their satisfaction and loyalty, in order to carry out tasks such as cash register reconciliation and closing, sales and recharges, card registration and delivery, material verification and other store routines. 2510260202221769043

Praça Demerval Barbosa Moreira, 14/902 - Suiço, Nova Friburgo - RJ, 28610-160, Brazil

Negotiable Salary

Customer Relationship Assistant643177535554581217

Customer Relationship Assistant

**Do you enjoy providing excellent service, resolving requests, and turning data into smart decisions? Join us as our Customer Success Assistant! Work across multiple channels (WhatsApp, phone, email, and chat), assist in onboarding, and create basic Excel/Sheets reports to ensure customer satisfaction and retention.** What you will do (responsibilities) * Assist customers across **all channels**: WhatsApp, phone, email, and chat, adhering to **SLAs** for first response and resolution. * **Track requests/tickets** from start to finish (opening, forwarding, follow-up, closure), keeping the customer informed. * Support **onboarding**: welcome messages, document checklist, and access/portal creation. * **Analyze data and build basic reports** (Excel/Google Sheets) on ticket volume, SLA, NPS/CSAT, activation time, etc. * Act **proactively** on **customer satisfaction and retention** (follow-ups, churn prevention, encouraging portal/process usage). * Log interactions in the **CRM/Help Desk** and suggest improvements (FAQs, tutorials, standard messages). What we expect from you (requirements) + **Experience in customer service** via digital **and** in-person channels. + **Basic knowledge** of **Customer Success** routines (onboarding, proactive communication, account health). + **Basic understanding of metrics**: **NPS, CSAT, SLA, activation time**. + **Basic proficiency in Excel/Google Sheets** (filters, simple PROCV/XLOOKUP, basic Pivot Tables, charts). + **Clear and assertive communication** (verbal and written), **organization**, and **prioritization**. + **Education:** Completed high school (ongoing higher education in Administration, Accounting, or Management Processes is a plus).

Praça Demerval Barbosa Moreira, 14/902 - Suiço, Nova Friburgo - RJ, 28610-160, Brazil

Negotiable Salary

Tailor - Downtown643043500597791218

Tailor - Downtown

Clothing Store hires Tailor in Nova Friburgo (Downtown). **Responsibilities:** Perform adjustments and repairs on customers' clothing according to their needs and preferences. Customize garments, such as applying embroidery, patches, among others. Sew custom-made garments following customer specifications. Perform maintenance and cleaning of sewing equipment. Assist customers in selecting fabrics and clothing designs. Maintain good customer relationships, ensuring high-quality and satisfactory service. **Compensation:*** Salary: To be negotiated. * ✔ Meal Voucher * ✔ Fuel Assistance * ✔ Medical Plan * ✔ SESI Agreement * ✔ Gympass **Additional Information:*** Contract: Permanent * Period: Full time * Workload: To be negotiated. ***Work Location:*** *On-site in Nova Friburgo / RJ* ***Application Deadline:*** *11/13/2025* ***Expected Start Date*** *11/21/2025* ***JobId.:*** *29380341043* *✔ Follow:* ***@jobbol.empregos*** *on Instagram and get the best of the 2025 Job Market\.*

Praça Demerval Barbosa Moreira, 14/902 - Suiço, Nova Friburgo - RJ, 28610-160, Brazil

Negotiable Salary

MATERIAL HANDLING OPERATOR (FORKLIFT)643031550873631219

MATERIAL HANDLING OPERATOR (FORKLIFT)

At Paraibuna Embalagens, we are a national reference in the production of packaging papers and corrugated cardboard, ranking among the 10 largest manufacturers in Brazil. We develop solutions that go beyond product protection—we also care for the planet. Our packaging, made from recycled raw materials, is recyclable and biodegradable, ensuring safety during storage, transportation, and display, with designs that enhance each brand. Here, we recycle the present to secure the future—and it starts with people. We value talents who share a purpose driven by sustainability, innovation, and excellence. Join us and become part of a company that transforms ideas into protection and care for the world. **MAIN RESPONSIBILITIES:** * Perform pre-operation checklist before starting equipment use, verifying conditions for operation and any incidents from the previous shift; * Review service orders completed by the previous operator, assessing whether there are ongoing activities requiring continuity; * Evaluate service orders planned for your shift to proceed according to internal customers' needs; * Plan spaces for unloading and material handling based on material type and quantity, ensuring all items are placed in designated locations; * Unload scrap trucks by operating the forklift and transporting materials to their correct designated locations; * Operate conventional forklifts following operational procedures and safety regulations to transport products, supplies, parts, and raw materials;\ \- Supply production lines by transporting necessary materials to continue the process; \- Remove finished products, paper rolls, stacks or pallets of boxes, transporting them to storage or directly to Shipping; * Remove leftover products and materials from production areas, maintaining cleanliness and organization of the work area; * Handle inventory or warehouse cargo movements to meet demands of the production process or inventory counts; \- Perform loading and unloading operations of various types, both indoors and outdoors; \- Conduct visual assessments of material and packaging quality, supporting quality control during receiving, transportation, and shipping; * Record finished and intermediate products as needed using digital data collection devices; * Ensure forklift maintenance by topping up water levels, keeping it in good condition at all times, and contacting the maintenance department when necessary. **REQUIREMENTS:** * High school diploma completed * Valid driver's license (Category B)

R. Maurício de Abreu, 103 - Centro, Sapucaia - RJ, 25880-000, Brazil

Negotiable Salary

Earthwork Design Engineer642978398177291220

Earthwork Design Engineer

RPEOTTA is seeking an experienced and motivated **Earthwork Design Engineer** to strengthen our engineering team at our headquarters located in Barra da Tijuca, Rio de Janeiro. **Main Responsibilities:** * Develop detailed earthwork projects, including cuts, fills, platforms, slopes, and access roads, ensuring stability and volumetric optimization. * Perform earthwork volume calculations, balance analysis, and project optimization to maximize material utilization. * Prepare technical drawings, cross-sections, longitudinal profiles, descriptive reports, and specifications for services and materials. * Coordinate interfaces with other design disciplines (drainage, paving, structures, etc.). * Analyze soil borings and geotechnical studies to support earthwork design and ensure structural safety. * Conduct necessary reviews and adjustments to align projects with field conditions and regulatory requirements. **Requirements:** * Proficiency in design software such as AutoCAD and Civil 3D (or equivalent), with emphasis on surface modeling and volume calculation. * In-depth knowledge of current technical standards (ABNT, DNIT, DER, etc.) applicable to earthwork and infrastructure projects. * Completed bachelor's degree in Civil Engineering or related fields. Employment Type: Full-time CLT or Independent Contractor / PJ Compensation: BRL 1.00 per month Experience: * AutoCAD (Required) * Revit (Required)

State of Rio de Janeiro, Brazil

Young Apprentice - Cleaning Assistant642975590566411221

Young Apprentice - Cleaning Assistant

* High school completed or currently studying in the night shift; * Must be between 18 and 22 years old; * Must have military service certificate (CDI); * Must have easy access to the location; * Availability to work from 07:00 AM to 11:00 AM. Job type: Apprentice Pay: R$865.38 per month Benefits: * Transportation allowance Screening question(s): * Which neighborhood do you live in? Education: * High School diploma (Required)

State of Rio de Janeiro, Brazil

Internship in Tourism and Hospitality642870714311701222

Internship in Tourism and Hospitality

**Basic Activities** Will assist the Reservations department: Handle reservation requests Support in preparing reports Assist other departments with reservation inquiries **Requirements** Currently enrolled in the second semester or later of Tourism and Hospitality Intermediate English Proficiency in Microsoft Office suite Good interpersonal skills Teamwork. Type of position: Internship Contract duration: 12 months Payment: R$1,200.00 per month Benefits: * Life insurance * Transportation allowance Selection question(s): * What is your current course and semester? Language: * Intermediate English (Mandatory)

State of Rio de Janeiro, Brazil

TRAINER ON-DUTY MANAGER (CENTRO - NOVA FRIBURGO/RJ)642812537294091223

TRAINER ON-DUTY MANAGER (CENTRO - NOVA FRIBURGO/RJ)

**\#We'd love it if you...** Make it a point to make things easier for people and love creating smiles Enjoy personal interaction and always look for opportunities to connect Understand that people's needs are more important than any task Are committed to treating others well and place respect above all else Celebrate differences and believe that every customer and every experience is unique! **Responsibilities and duties** **What your day-to-day will look like** **(spoiler: creating lots of smiles is part of the package)!** * Plan and execute the restaurant's work plan, determining staff placement within workstations at the start of operations; * Be responsible for the full compliance and execution of the meat integrity checklist; * Open cash registers, supply them with necessary cash, perform cash withdrawals during shifts, and prepare financial closing reports by verifying cash against register tapes, reconciling discrepancies / cash shortages, and depositing funds into safes; * Ensure smooth restaurant operations regarding customer service, sandwich preparation, restaurant cleanliness, equipment usage, and safety standards; * Supervise the receipt of food, packaging, cleaning supplies, and equipment, evaluating their quality to ensure predefined quality standards are met; * Ensure all shift employees take their breaks within the pre-established schedule; * Maintain appropriate inventory security levels by conducting physical counts, planning, and placing orders with suppliers. **Requirements and qualifications** **Essential ingredient** * Currently pursuing or completed higher education. **Additional information** **Benefits that make everything even better** * Health insurance * Dental insurance; * Transportation allowance; * On-site meal; * Gympass; * Life insurance; * PPR \- Profit sharing. **Ready for an experience as unforgettable as a Big Mac? Apply now!** The world's largest independent McDonald's franchise. We have over 60,000 employees in Brazil. We are one of the country's biggest job creators and fulfill the dream of formal first employment for many young people. Our special ingredient is our people. And if you've made it this far, why not explore our opportunities? We have great reasons for you to join this team: ***Live Our Purpose*** We are many stories making history. We are many stories with one big purpose: To make every day an opportunity to feed people and build dreams. ***Service Coolture*** We value a workplace where everyone is welcome, without distinction of race, gender, sexual orientation, or any other characteristic. Here, what matters most is that you can create positive moments by being yourself. ***Recipe for the Future*** We serve high-quality food, adopt sustainable practices, and promote professional development opportunities for thousands of young people. Here, we care for people and the planet at the same time. ***Ketchup in the veins*** Delighting and serving with excellence is in our DNA. We understand that our customers' diverse needs always come first. And we are committed to treating everyone with respect. See yourself here? Come be Mc!

Praça Demerval Barbosa Moreira, 14/902 - Suiço, Nova Friburgo - RJ, 28610-160, Brazil

Negotiable Salary

AI Engineer641918271216661224

**Company Overview** -------------------- At Motorola Solutions, we believe that everything starts with our people. We’re a global close\-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. **Department Overview** ----------------------- Motorola Solutions has recently acquired RapidDeploy Inc., and we’re excited to welcome new talent to our growing team. By applying for this role, you’ll become part of the RapidDeploy team within the broader Motorola Solutions organization—where innovation meets impact in the world of Public Safety. At RapidDeploy, our mission is to reduce emergency response times by equipping dispatchers and call\-takers with real\-time situational awareness through advanced tactical mapping, and by delivering powerful analytics to help public safety agencies optimize their operations. Now, together with Motorola Solutions, we’re accelerating our shared vision of creating safer communities through smarter technology.**Job Description** ------------------- We are seeking an experienced AI Engineer to take a key role in the development and optimization of our core AI\-powered data processing service. This system leverages a Large Language Model (LLM) to parse, normalize, and structure data from highly varied sources into a consistent, pre\-defined schema. You will be responsible for the entire lifecycle of the model at the heart of this system—from training and fine\-tuning to deployment and ongoing performance enhancement. You will work closely with our existing software team to ensure seamless integration and maintain the high performance and accuracy our clients depend on. Key Responsibilities * Model Training \& Optimization: Fine\-tune and train LLMs using our extensive datasets of input and existing output data to continually improve accuracy, speed, and cost\-efficiency. * System Enhancement: Design and implement improvements to the existing API service, focusing on performance, scalability, and reliability. * Lifecycle Management: Manage the end\-to\-end lifecycle of the AI models, including data preprocessing, training, evaluation, deployment, and monitoring. * Deployment: Work with models deployed in various environments, including self\-hosted Docker containers and cloud\-based services like AWS Bedrock or Azure OpenAI. * Collaboration: Collaborate with software engineers to ensure the AI components are seamlessly integrated into our microservices architecture and meet the required service\-level objectives. Maintenance \& Support: Troubleshoot and resolve issues related to model performance, data parsing accuracy, and the API's operational health. **Basic Requirements** ---------------------- * A Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related technical field. * A minimum of 5 years of professional experience in software development. * A minimum of 3 years of hands\-on commercial experience in an AI/ML engineering role. * Proven experience training and fine\-tuning Large Language Models (LLMs) for specific Natural Language Processing (NLP) tasks, such as data extraction, classification, and normalization. * Strong proficiency in Python and common AI/ML frameworks (e.g., PyTorch, TensorFlow, Hugging Face). * Experience deploying machine learning models into production environments. * Practical experience with containerization technologies, specifically Docker. * Solid understanding of API design and development (e.g., REST). Advantageous Skills (Bonus Points) * Experience with cloud platforms, especially Azure or AWS (Bedrock). * Hands\-on experience with container orchestration using Kubernetes. * A strong understanding of microservice architecture principles. * Familiarity with MLOps tools and best practices. **\#LI\-WC1** **Travel Requirements** ----------------------- None**Relocation Provided** ----------------------- None**Position Type** ----------------- Experienced**Referral Payment Plan** ------------------------- Yes***EEO Statement*** Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally\-protected characteristic. We are proud of our people\-first and community\-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

State of Rio de Janeiro, Brazil

Negotiable Salary

Commercial Supervisor641918268550411225

Commercial Supervisor

We are looking for a Commercial Supervisor to join our team and manage the strategic operations of the clinic's commercial department. We seek someone with leadership skills, a results-driven mindset, and a passion for sales and customer relationships. Responsibilities: * Supervise the commercial team, ensuring performance and achievement of goals; * Monitor appointments and negotiations, providing support to the team; * Develop strategies for acquiring new patients and retaining existing ones; * Track performance indicators, reports, and results; * Conduct team training and development; * Support marketing campaigns and commercial initiatives. Requirements: * Previous experience in commercial supervision, preferably in healthcare or dental clinics; * Strong leadership, negotiation, and team management skills; * Dynamic, communicative profile focused on results; * High school diploma required (higher education will be a plus). Employment type: Full-time CLT Salary: R$2,500.00 - R$4,000.00 per month Benefits: * Dental care

State of Rio de Janeiro, Brazil

R$2,500-4,000/month

Product Owner CommandCentral RMS641723619630091226

Product Owner CommandCentral RMS

**Company Overview** -------------------- At Motorola Solutions, we believe that everything starts with our people. We’re a global close\-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. **Department Overview** ----------------------- Company Overview Motorola Solutions is there for our customers when everything is on the line. In extreme moments \- when a hurricane lands or when a fire breaks out. And in everyday moments \- when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. We unify voice, records, data, video, and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently, and be their best in the moments that matter. Bring your passion, potential, and talents to Motorola Solutions and connect with a career that matters. Department Overview The CommandCentral software team helps solve for safer by focusing on building public safety solutions that combine the capabilities of the entire software suite into a single, user\-centric workflow, enabling public safety agencies to efficiently manage data across their operations.**Job Description** ------------------- Job Description The product owner is responsible for the ownership and managing of the backlog for their assigned value stream(s), contributes to the product roadmap, understands customer and market needs for the CommandCentral RMS products. The product owner works in partnership with the product manager and relies on their technical knowledge and background to define user stories and acceptance criteria, engage with assigned Engineering teams, and groom the backlog. The ability to deeply understand technical architecture, define engineering behind features, and to translate high level customer functional requirements into technical for development is a crucial skill. In addition, the ability to describe the impact of technical requirements to customers, non\-technical sales, and support resources is a must. This position will be responsible for filling the agile product owner role for the CommandCentral RMS products. In this role, the product owner champions the need of the user, customer, and other stakeholders throughout the development process to ensure that what is delivered meets the goals, objectives, and desired outcomes of the project. To be successful, one must manage multiple projects simultaneously, at various stages of their development, from idea to completed feature. Responsibilities * Develop strong relationships with UI/UX teams and work in close partnership with research and design colleagues * Actively involved in initiative and epic refinement as an integral member of the Product Management team * Responsible for building, editing, and maintaining the team backlog, including user stories, defects, and research spikes * Review and prioritize the backlog as part of the preparatory work for release and sprint planning, including coordination of dependencies with other POs * Contribute to the roadmap * Involved in release planning, reviewing vision, and content presentations to assigned engineering teams * Collaborate with team to detail user stories with acceptance criteria * Maintain proper flow of features, user stories, and acceptance criteria in the backlog * Agree on accepted story completion, including validating that the story meets acceptance criteria and that it complies with the Definition of Done (DoD) * Understand the scope of needed research spikes and collaborate with Engineering to assist with decision\-making and sequencing of the critical technological infrastructures * Collaborate with team and any other stakeholders in the team demo * Lead and participate in the appropriate agile ceremonies **Basic Requirements** ---------------------- Desired Skills * Agile/Scrum experience * Firm understanding of software design, user interaction, and user interface design * Deep technical knowledge in software development methodologies * Experience utilizing product and project management tools such as Aha!, Jira, and DevOps * Technical skills and knowledge of cloud services and development * Align with the enhanced focus on prioritizing and developing important aspects of mission critical products, such as availability, reliability, and stability * Excellent communication skills \- both verbal and written * Polished presentation skills for internal and external audiences * Proactive, enthusiastic attitude toward challenging problems * Capable of quickly evaluating and prioritizing new projects alongside customer feedback * Strong ability to take complex user requirements and distill them into a format that is intuitive and clear to developers as well as non\-technical staff * Ability to research and analyze project requirements from various stakeholders * Build consensus among stakeholders * Ability to work independently and as part of a diverse team spread across multiple continents in a fast\-moving environment * Ability to multi\-task among various assignments * Experience within the Public Safety industry is a plus * Understanding of product management and product ownership principles **\#LI\-WC1** **Travel Requirements** ----------------------- None**Relocation Provided** ----------------------- None**Position Type** ----------------- Experienced**Referral Payment Plan** ------------------------- Yes***EEO Statement*** Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally\-protected characteristic. We are proud of our people\-first and community\-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

State of Rio de Janeiro, Brazil

Negotiable Salary

Field Computer Technician641583936322591227

Field Computer Technician

**Own car required.** Education Completed technical high school in computer science or completed higher education in the IT field. Desired Behavioral Skills Ability to act calmly, clearly, and maturely in situations outside normal work procedures and routines. Ease in adapting to established rules and regulations. Dynamism in attending members and users. Commitment to customer service. Technical Knowledge Minimum of 01 (one) year of experience in Level II support services, microcomputer operation, using office automation software (Windows XP, Windows 7, Windows 8, 10 or higher, MS-Office 2007, 2010, 365 or higher, internet browsers, etc.). Certifications MCSA Windows 10 (Microsoft Certified Solutions Associate – Windows 10) desirable. MCITP (Microsoft Certified IT Professional) desirable. MD–100 MD–101 (Windows 10) and MS–900 Microsoft 365 Certified: Modern Desktop Administrator Associate desirable. MS–500 Exam: Microsoft 365 Security Administration desirable. Microsoft Office Specialist: Associate (Microsoft 365 Applications) desirable. Job type: Full-time, Permanent CLT Pay: R$2,500.00 – R$2,600.00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance

Praça Demerval Barbosa Moreira, 14/902 - Suiço, Nova Friburgo - RJ, 28610-160, Brazil

R$2,500-2,600/month

butcher assistant641505140133141228

butcher assistant

We are looking for a **committed, agile, and detail-oriented Butcher Assistant** to join our team. The professional will be responsible for supporting the butcher in daily activities, ensuring product quality, sector organization, and excellent customer service. If you don't have experience but are willing to learn, we will provide on-the-job training Job type: Full-time CLT

Av. Eng. Hans Gaiser, 914 - Duas Pedras, Nova Friburgo - RJ, 28605-220, Brazil

Negotiable Salary

Butcher641504902844171229

**JOB OPENING: Butcher** **Location:** Nova Friburgo **Employment type:** CLT **Schedule:** 6x1 **Professional Profile** We are looking for a **Butcher** with experience in beef, pork, and poultry, who pays attention to product quality and has good customer and team relations. **Requirements:** * Proven experience in the role; * Knowledge of traditional and specialty cuts; * Skills in handling and sharpening knives and butcher equipment; * Good hygiene and food handling practices (NR-36 and sanitary best practices); * Completed elementary education (high school desirable); * Availability for shifts. **Advantages:** * Experience in supermarkets; * Food handling best practices course; * Customer service and custom cutting orders. **Responsibilities:** * Perform meat cutting and preparation according to store standards; * Ensure hygiene and maintenance of the area; * Weigh, package, and price products; * Provide friendly customer service; * Monitor expiration dates and restock merchandise. **Behavioral Competencies:** * Organization and care; * Proactivity; * Commitment to quality standards; * Teamwork; * Excellent customer service. Job type: Full-time, Permanent CLT Pay: from BRL 1,840.00 per month Benefits: * Health insurance * Dental insurance * Commercial partnerships and discounts * Meal allowance * Transportation voucher

Av. Gov. Geremias de Mattos Fontes, 1 - Centro, Nova Friburgo - RJ, 28613-140, Brazil

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