BILLING AND METERING ASSISTANT

Description

Job Summary: The Billing and Metering Assistant supports administrative and financial routines, ensuring accurate metering and billing as well as efficient customer service. Key Highlights: 1. Essential support for metering and billing routines. 2. Customer service and information organization. 3. Opportunity for organized, deadline- and number-oriented individuals. We are seeking a **Billing and Metering Assistant** to support administrative and financial routines, ensuring accurate service metering, precise billing, information organization, and efficient customer service — all in compliance with established processes and SLAs. **Main Responsibilities:** * Execute and support all metering and billing activities according to defined processes and deadlines; * Record customers’ financial transactions, including adding and updating payment methods, receipt dates, and amounts; * Update and maintain internal system records, ensuring data integrity and reliability; * Provide telephone customer service to external clients, clarifying queries related to metering and billing; * Organize, control, and maintain electronic files and digital documents, ensuring easy access and traceability; * Send documents to customers and internal departments as required; * Manage and update control spreadsheets within the billing subsystem; * Support business areas in processes impacting billing; * Handle tickets and requests via the management tool, meeting defined SLAs. **Requirements:** * Completed high school education (mandatory); * Technical or undergraduate studies in Administration, Accounting, Financial Management, or related fields (preferred); * Prior experience in administrative, billing, finance, or related routines (preferred); * Strong organizational skills, attention to detail, and sense of responsibility. **Advantages:** * Experience in customer service; * Experience managing data controls, spreadsheets, and document organization; * Familiarity with internal systems or ERPs. If you are organized, deadline-oriented, and enjoy working with numbers and processes, this opportunity is for you!