Operational Maintenance Supervisor

Description

Job Summary: A professional to administer and monitor teams in Belo Horizonte, ensuring work quality, adherence to service deadlines, and conflict management, with emphasis on direct customer interaction. Key Highlights: 1. Administration and team monitoring in Belo Horizonte. 2. Quality management and adherence to deadlines in service delivery. 3. Direct customer contact and conflict resolution. **Salary:** 6\.506,12 Company car **Meal allowance:** R$ 330.00 per month Medical and dental assistance Driver's license category B is mandatory; proficiency in computer applications (Excel, Word); team management skills; proactive and communicative attitude; technical education in Refrigeration, Electrotechnics, Mechanics, or related fields; bachelor's degree in Mechanical Engineering, Electrical Engineering, or related disciplines is mandatory. Willingness to travel, proficiency in Microsoft Office Suite and Power BI. **Responsibilities:** Administer teams in Belo Horizonte, ensure work quality and completion of service requests within SLA timelines. Organize work routines; monitor employee performance; assign tasks and responsibilities; identify issues and propose solutions; manage conflicts among staff. Responsible for direct customer contact. Knowledge of medium- and large-capacity air conditioning equipment; experience in team management. Ability to read and interpret technical drawings and schematics. Solid knowledge of air conditioning systems (VRF, split, chillers, fancoils, etc.). Strong communication skills with customers and other departments. **Minimum Education Level:** Bachelor's Degree **Driver's License Requirement:** B Willingness to travel