E-commerce Assistant

Description

Job Summary: Support e-commerce operations by ensuring the online store functions properly, products are updated, orders are processed, and customers receive support—thereby enhancing user experience and sales. Key Highlights: 1. Ensure the proper operation of the online store and product updates. 2. Monitor orders, verify payments, and issue invoices. 3. Provide customer service and monitor store performance. Responsible for supporting e\-commerce operations, ensuring the proper functioning of the online store, product updates, order processing, and customer support—contributing to improved shopping experience, increased sales, and operational efficiency of the digital channel. Register and update products on the website (description, price, images, and inventory), monitor orders from approval through delivery, verify payments, issue invoices, provide customer service via digital channels, monitor store performance (sales, best-selling products, stockouts), support promotional activities and campaigns, and collaborate with logistics, marketing, and sales departments to ensure smooth operations and optimal customer experience.