Description: * Degree in Systems Analysis and Development, Computer Science, Information Systems, or related fields. * Ability to analyze, solve problems, and provide user support. * Good communication skills and ability to work in a team. * Knowledge of programming languages (e.g., Java, C#, Python, or similar) to assist with customizations and automations. * Provide support and administration for BPMS systems, ensuring the proper functioning of automated workflows and processes. * Perform maintenance and improvement activities on ERPs, including assisting in incident resolution, error analysis, and addressing user requests. * Support the management and customization of SharePoint sites and libraries, organizing content and implementing collaborative solutions. * Execute basic SQL database queries and maintenance tasks for data extraction and support to business areas. * Analyze and gather requirements from users, proposing appropriate technological solutions. * Participate in system implementation, integration, and improvement projects. * Collaborate with vendors and internal IT teams to resolve issues and implement new features. * Develop simple customizations and scripts in programming languages (Java, C#, Python, or similar), according to corporate system needs. 2511120202181746140