Apprentice (Careiro)

Description

Job Summary: The Young Apprentice participates in a professional development program at Bemol, acquiring practical and theoretical experience across various areas, with an emphasis on customer service. Key Highlights: 1. Professional development program with practical and theoretical experience 2. Support to Bemol's operational and administrative teams 3. Focus on customer service and store routines The Young Apprentice participates in a professional development program designed to provide practical and theoretical experience in Bemol's areas of operation, contributing to their learning and professional formation. They support operational and administrative teams, assisting in daily routines and developing essential competencies for the workplace. Bemol is a retail services and products company whose primary objective is to ensure customer satisfaction before, during, and after the sales process, while adhering to continuous improvement practices, applicable external legislation, and the organization’s cultural principles and values—namely Integrity, Respect, Economy, Energy, and Continuous Improvement. **Responsibilities and Duties** On the Bemol team, your main missions will be: * Assist in customer service as well as in store routines; * Follow guidelines outlined in standards, procedures, and work instructions, aiming to ensure customer satisfaction throughout the sales process; * Demonstrate willingness, discipline, and initiative to achieve excellence in learning work processes. **Requirements and Qualifications** It is important that you have: * Availability to comply with the established working hours for the apprenticeship program. * Basic computer skills. * Communication and interpersonal relationship skills. **Additional Information** At Bemol, we respect individuality and work to foster an inclusive culture that promotes equity and values diversity (e.g., gender, religion, persons with disabilities, LGBTQ\+, race and ethnicity). All our job openings uphold this commitment. Bemol was founded on **August 13, 1942**, by brothers Samuel, Israel, and Saul Benchimol. In its early years, it operated in the pharmaceutical trade, later expanding into cereals, cement, and finally home appliances—the sector in which it operates today. Over time, Bemol has consolidated itself as a modern, agile company and a reference in nearly all segments it serves: electronics, home appliances, furniture, self-service, pharmaceuticals, construction materials, food products, among others. Today, we operate more than **37 physical stores**, 1 online store, and **6 distribution centers**, located in Manaus, Porto Velho, and Rio Branco. Always prioritizing quality service and customer care, Bemol also operates **22 lottery outlets** within its stores and **5 Mercado Bemol units** in Manaus. In 2016, Bemol expanded its presence in the healthcare sector with the launch of **Bemol Farma**, which currently operates **47 physical units** and 1 online store. To complement this initiative, we also operate a unit of **Clínica Bemol Saúde**. Currently, we have approximately **5,000 employees**, and we continue to expand steadily. We seek professionals who are passionate about their work, persistent, creative, agile, and eager to grow alongside Bemol.